WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[GADisneyDad14]

Sort of twisted that I’m glad/happy I actually got a cancellation email. I was in the no email camp for prior cancellations.

“Seems” like the emails are pretty abundant today based on posting traffic here and other threads, that’s at least a good thing from a guest communications perspective.

 

[elgerber]

I may or may not have split stay reservations covering most of the month of June (and some of July).

Guess I get to keep having this fun every week. Yay! ☹

(I already assume most/all will be cancelled or modified so no disappointment, more just laughing at the situation)

I have July 1st reservations, and 17 days left to bank my points, eek, I still beg them to decide sooner than they are right now :-(

 

[DisSurfer878]

I have a reservation 6/1-6/7 as well as others in June. I assume it applies to the first one.

Important: Disney Resort Hotel Closures In keeping with our focus on the well-being of our Guests and Cast Members during these rapidly changing times, Disney Resort hotels and theme parks at Walt Disney World Resort are currently closed until further notice. Your upcoming travel dates are impacted by these closures. You have the option to modify or cancel your Disney Resorthotel reservation or Walt Disney Travel Company package up to your original check-in date. If no action is taken, we will process any refund due to your original form of payment if a payment had been made. If you did not book through Disney directly, please contact your Travel Professional. Note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as nonrefundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages. If you wish to reschedule your vacation for a later time this year, please call 407-939-4251 or your Travel Professional. Rest assured, we will continue to monitor the situation and make timely decisions based on expert guidance. For the latest information, please visit DisneyWorld.com/Updates. We thank you for your continued understanding, and we hope to see ya real soon!

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Did you receive the free dining promo? I'm curious since it began June 1 originally or if they've now taken that off the table

 

[GADisneyDad14]

Did you receive the free dining promo? I'm curious since it began June 1 originally or if they've now taken that off the table

They stopped offering the free dining rebooking promo sometime last week, if I’m not mistaken.

But no, no free dining or other rebooking offers came with today’s email.

 

[CastAStone]

I have July 1st reservations, and 17 days left to bank my points, eek, I still beg them to decide sooner than they are right now :-(

Unless its some impossible to get ressie like AKV Club, I would bank the points on May 31st - you'll likely have the opportunity to rebook if they open.

 

[DisSurfer878]

Another one on a AP page on FB. This is the farthest one I have seen.
View attachment 494649

No email here. We check in June 27th

 

[DisSurfer878]

They stopped offering the free dining rebooking promo sometime last week, if I’m not mistaken.

But no, no free dining or other rebooking offers came with today’s email.

Thanks. I've been a little absentee the last couple of weeks. Trying to teach virtual kindergarten has been kicking my butt 9 ways to Sunday.

 

[elgerber]

Unless its some impossible to get ressie like AKV Club, I would bank the points on May 31st - you'll likely have the opportunity to rebook if they open.

Except then my points will be in my Oct 2020 use year, and I won't have any points to use. My 2020 points are already reserved for a fall Aulani trip.

 

[CastAStone]

Except then my points will be in my Oct 2020 use year, and I won't have any points to use. My 2020 points are already reserved for a fall Aulani trip.

Ah. Now I see the struggle!

 

[sponica]

I may or may not have split stay reservations covering most of the month of June (and some of July).

Guess I get to keep having this fun every week. Yay! ☹

(I already assume most/all will be cancelled or modified so no disappointment, more just laughing at the situation)

Right now I'm really glad I didn't do the recovery offer and book in June.

 

[wilkydelts]

I just want Disney to hurry up and adjust the hours so we can see who is actually cancelled. So many varying reports right now.

 

[elgerber]

Ah. Now I see the struggle!

Yeah, big pickle

 

[Shelleyfs]

No email here. We check in June 27th

I'm not sure if his criteria made the difference that he was a FL resident with Plat. AP or that he was staying at AKL.

We were booked for Nov and I changed ours to April 2021, so I have no horse in the near future race, but it is interesting to watch what is happening.

 

[DisSurfer878]

I'm not sure if his criteria made the difference that he was a FL resident with Plat. AP or that he was staying at AKL.

We were booked for Nov and I changed ours to April 2021, so I have no horse in the near future race, but it is interesting to watch what is happening.

Yeah we're looking to move to next spring break at this point.

 

[CMac72]

We were booked for 6/1-6/8 and got our cancellation email this morning as well. I think the hardest part of the whole thing is the rolling cancellations, you re-book to only have the re-booked res get cancelled, and the game starts again. At some point Disney just needs to quit taking bookings until a reopening date set. If that is July, August, sometime in the Fall, or even next year... so be it.

We may be looking at next Spring Break if my younger kids' SB lines up with my oldest's SB for college like it did this year. It is also my oldest daughter's Senior year so we'll also be planning a senior trip for her as well. I just hate it for our two little ones because this was going to be their first trip and the still ask from time to time if we are going. All I can tell them is that "we hope."

 

[GeorgiaHoo]

Just called. I could modify my arrival for July and after, they cannot move reservations to any dates of june, she said she doesn't know if the parks will be opening in June but they just can't modify reservations within the month. So i moved mine to July 1st

Sorry to hear that your trip is cancelled, and for all those with June plans.

 

[cakebaker]

I may or may not have split stay reservations covering most of the month of June (and some of July).

Guess I get to keep having this fun every week. Yay! ☹

(I already assume most/all will be cancelled or modified so no disappointment, more just laughing at the situation)

Yup. The second half our trip I’ve broken into separate reservations. We’ll undoubtedly lose the June portion, but we’re hanging in there for July.

 

[ryman471]

Sounds like we got confirmation they are closed at least through June 6th. Any other Check in dates out there beyond June 6th?

 

[Duck143]

Sort of twisted that I’m glad/happy I actually got a cancellation email. I was in the no email camp for prior cancellations.

“Seems” like the emails are pretty abundant today based on posting traffic here and other threads, that’s at least a good thing from a guest communications perspective.

I would be happy to get my cancellation email too. I sort of want to put my focus on a September trip. I just have to hope the parks stay (mostly) closed until mid July....that's going to throw my planning anxiety into overdrive.

 

[gatorlisa]

No email for me yet. Check in date of 6/10. Never got emails for my 4/29 or 5/13 check in dates, so don't really expect one for 6/10 (although I do expect to cancel it myself due to them not being open). Next up for me is 7/22 I think...I went for late in the month for my July backup plan.