WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[brockash]

I was on the Disney Travel agent website just now and saw this as part of today's announcement -

"Cancellations due to closures
Disney has been regularly notifying Guests whose Walt Disney World or Disneyland Resort hotel bookings are being impacted by our temporary closures, letting them know they may modify or cancel their Disney Resort hotel reservations or Walt Disney Travel Company packages. Disney is asking Guests who didn’t book directly with Disney to call their Travel Professional. We expect that this notification process will continue one week at a time, including any potential reservations cancelled in June 2020. "

Does this mean that they are cancelling all of our June reservations as well?? Ugh.....

I'm sure they are...1 week at a time...next week will be the 1st week of June, followed by my week. Just rip off the dang bandaid argh.

 

[yulilin3]

I see ticket prices for July and I'm not a resident

yeah it might be just that they are still working on it.

 

[cheshiregoofy22]

Well to add to the oddity of tonight, I can see prices for July for Florida residents but not for non Fl residents, it's probably a glitch, can anyone else check? My head is spinning at this point

I can’t see any ticket prices. I’m a non FL resident. Update, I can see them on the app, but not the website.

 

[bebec22]

I posted this on the other thread but I'll add it here. I just booked my daughter's first haircut at Harmony Barber Shop for August. June was blocked off completely but July and August were wide open for bookings.

 

[brockash]

I can still move around my fastpasses for all parks for our 6/8-6/13 trip. I know in reality it means nothing, but since some were asking

 

[SaintsManiac]

I played around with MDE. I have tickets linked already so I checked FP availability for June. Every day has availability. Then I checked dining. Nothing but DS. Then I checked for tickets. Doesn’t even allow me to see June. It took me straight to July.

 

[DisneyWishes14]

I was on the Disney Travel agent website just now and saw this as part of today's announcement -

"Cancellations due to closures
Disney has been regularly notifying Guests whose Walt Disney World or Disneyland Resort hotel bookings are being impacted by our temporary closures, letting them know they may modify or cancel their Disney Resort hotel reservations or Walt Disney Travel Company packages. Disney is asking Guests who didn’t book directly with Disney to call their Travel Professional. We expect that this notification process will continue one week at a time, including any potential reservations cancelled in June 2020. "

Does this mean that they are cancelling all of our June reservations as well?? Ugh.....

Yes, I am a travel agent and this is part of the info we have received today but it's clear as mud. I do know that new reservations need to be made in July going forward but what about all of the people who were booked from March - May that Disney promised free dining to for booking in June - September? Everyone who chose June now not only loses their trip this time but also loses their free dining.

As PPs have noted, they are just giving us a heads-up that the one-week-at-a-time rolling cancellation process will continue and it may (or may not) impact cancellations into June 2020. But you are correct, June guests who had rescheduled under the guest recovery promo, at this point, would lose the free dining promo if WDW cancels into June unless they come out with a different offer. At this point, the previous guest recovery promo has been discontinued.

 

[wonderchica]

I’ll go ahead and apologize to my fellow June-ers- I knew finally perfecting my Fastpasses today would be the straw that broke the camel’s back!

 

[Jrb1979]

Anyone here not loving Disney as much as they used to? At least at the moment? We have a WDW trip and a DCL cruise booked for this summer, and I have no knowledge of whether either one will happen. I'm starting to feel jerked around. If they could at least release solid plans of what the experiences will be like whenever they do open (masks for guests or not, for example, pools or not), then that would also be helpful information for us to use while making up our minds.

I understand Disney not knowing for sure when they are going to open as everyday is changing. IMO when they said they were closed indefinitely they should have not allowed any rebookings til they had a better idea of when they are opening. When they start calling back CM's to start getting the park ready then start opening reservations.

 

[wilkydelts]

I’ll go ahead and apologize to my fellow June-ers- I knew finally perfecting my Fastpasses today would be the straw that broke the camel’s back!

Oh, so it was you. Really not cool

 

[wonderchica]

Oh, so it was you. Really not cool

I got a SDD AND a MMRR using refresh today- it was bound to happen!

 

[FCDub]

Anyone here not loving Disney as much as they used to? At least at the moment? We have a WDW trip and a DCL cruise booked for this summer, and I have no knowledge of whether either one will happen. I'm starting to feel jerked around. If they could at least release solid plans of what the experiences will be like whenever they do open (masks for guests or not, for example, pools or not), then that would also be helpful information for us to use while making up our minds.

???

There’s a once-in-century pandemic going on. Not a single person in the world has solid plans for what’s going to happen tomorrow, let alone weeks or months from now. And whatever plans they do announce in advance will likely change once they actually open up and get people into the park.

 

[cakebaker]

I’ll go ahead and apologize to my fellow June-ers- I knew finally perfecting my Fastpasses today would be the straw that broke the camel’s back!

The only bright side I can find, and it's not that bright, is our trip WAS very long, so I was able to get everything we wanted at the tail end of it. It's a split stay and most of it is in July. So...even if they cancel my June portion, I have a perfect line up of FP for July. That said, I apologize in advance for them not opening in the first part of July and if they do, not having FP+ because clearly I am cursed. Every instinct I have says just cancel and wait until things aren't crazy anymore, but just can't do it.

 

[Mainsail Minnie]

I understand Disney not knowing for sure when they are going to open as everyday is changing. IMO when they said they were closed indefinitely they should have not allowed any rebookings til they had a better idea of when they are opening. When they start calling back CM's to start getting the park ready then start opening reservations.

Not allowing rebookings doesn't help the people who already had the summer booked. We have flights booked, long term plans made that can be changed, but not easily with a week's notice. That's why Disney needs to share more info.

 

[cakebaker]

I understand Disney not knowing for sure when they are going to open as everyday is changing. IMO when they said they were closed indefinitely they should have not allowed any rebookings til they had a better idea of when they are opening. When they start calling back CM's to start getting the park ready then start opening reservations.

Sad as I am that they're not opening, I would've rather taken the chance. I knew going in what the deal was.

 

[GADisneyDad14]

Just FYI, Disney’s WDW operations info page has now been updated to say 7/1 for new resort reservations: https://disneyworld.disney.go.com/travel-information/

 

[Mainsail Minnie]

???

There’s a once-in-century pandemic going on. Not a single person in the world has solid plans for what’s going to happen tomorrow, let alone weeks or months from now. And whatever plans they do announce in advance will likely change once they actually open up and get people into the park.

I beg your pardon? I certainly do have solid plans for tommorrow, and the next day, and the next day. I have a job, I am a mother, I have a role in my community. I'm not winging my existence.

I have coped with great pain and losses at multiple points in my life. I faced the possibility at one point that my son might lose his life. I've lost people I loved. While all that was happening, I never tried to shame others for living normal lives and voicing normal frustrations. "How dare you be upset anout xyz, while I am hurting so much more,"

People die every day, become ill every day, are hurt every day. Life has that, always has and always will. Just because a new illness exists, doesn't mean life should stop for everyone, or that their personal concerns should be diminished, just because at that particular moment, they are not matters of life and death.

 

[GADisneyDad14]

Kinda OT, but local news is so bad sometimes. News story just now...”Good news for kids out there, Disney will be opening Disney Springs” while showing an aerial shot of the MK/Cinderella Castle the whole time.

They did say “all of the other theme parks remain closed, for now” at least.

So not totally wrong, but a little misleading.

Have fun at DS kids!

 

[hereforthechurros]

Kinda OT, but local news is so bad sometimes. News story just now...”Good news for kids out there, Disney will be opening Disney Springs” while showing an aerial shot of the MK/Cinderella Castle the whole time.

They did say “all of the other theme parks remain closed, for now” at least.

So not totally wrong, but a little misleading.

Have fun at DS kids!

“Hope you kids like STK because that’s pretty much it!”

 

[lbv7]

there are no other official sites, it's WDW site or Disney Park Blog, anything else are fan sites. Not that they don't get this right most of the time, just saying they are not official and should never be taken that way

Just FYI, Disney’s WDW operations info page has now been updated to say 7/1 for new resort reservations: https://disneyworld.disney.go.com/travel-information/

Well, so much for the "fan sites" being unreliable, just because they are not "official". Truth be told, some fan sites post WDW news that is 100% accurate well before WDW puts anything "official" on their web site. Just saying.