WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[catfan98]

I got one - early August reservation that I haven't cancelled yet. (We're cancelling it and have already booked a backup in October)

 

[jlb727]

We have a reservation starting June 13. We are DVC, staying on points and did not receive a survey.

 

[HollyMD]

The question about the hotels intrigues me. I’ve always wondered if when they do a phased reopening, if they would try to limit the number of open hotels and move guests around to just a select few to have less resort staff and less buses running.

 

[mrsap]

I wonder if they aren't sending the surveys to DVC members. I have three trips on the books- 2 in June (one rescheduled from April) and 1 in September. And no survey.

We have a reservation starting June 13. We are DVC, staying on points and did not receive a survey.

I also have 2 pending DVC June/July reservations and have not received a survey.

Happy Friday Everyone

 

[AtlantaDisneyDreamer]

The question about the hotels intrigues me. I’ve always wondered if when they do a phased reopening, if they would try to limit the number of open hotels and move guests around to just a select few to have less resort staff and less buses running.

What was the question about hotels?

 

[Tay N Evie's Mom]

What was the question about hotels?

I was asked if I would possibly cancel my reservation if the resort I booked was not open and I had to be moved to another resort. I responded that I might. I booked AKL because I have always wanted to stay there. I would be ok with the Poly, GF or maybe BC, but the other deluxes do not interest me. I do not want to spend that much on a hotel and not be happy with where they put me.

 

[cakebaker]

I was asked if I would consider cancelling my reservation if the resort I booked was not open and I had to be moved to another resort. I responeed that I might. I booked AKL because I have always wanted to stay there. I would be ok with the Poly, GF or maybe BC, but the other deluxes do not interest me. I do not want to spend that much on a hotel and not be happy with where they put me.

Other than the Riviera portion of our stay, I’m willing to move as long as it’s equal or better accommodations. Our original March trip got planned because of a killer rate there and we really wanted to try it out, so added it to our June trip. I’d be sad, but not a deal breaker.

 

[tcherjen]

I have not got it and we are supposed to check in June 4

 

[brockash]

There is a notification on the page where you select your band color that they are not taking any magic band orders while the park is closed. I assume that means that they are not mailing any. I have a reservation starting June 1 and no bands.

There is the notification, however a week or so ago ppl. were able to start ordering them again (myself included)...could just be a glitch though and maybe they won't be processed??

 

[kelsum01]

I was asked if I would possibly cancel my reservation if the resort I booked was not open and I had to be moved to another resort. I responded that I might. I booked AKL because I have always wanted to stay there. I would be ok with the Poly, GF or maybe BC, but the other deluxes do not interest me. I do not want to spend that much on a hotel and not be happy with where they put me.

I would be concerned with this, too. We also have AKL and I would take any other deluxe resort except Wilderness. We didn't like it there but my guess is that it's the biggest of the deluxe resorts so that might make more sense to them?

 

[IceSkatingPrincess]

Pop starting June 7 and I did not get a survey.

 

[AtlantaDisneyDreamer]

I was asked if I would possibly cancel my reservation if the resort I booked was not open and I had to be moved to another resort. I responded that I might. I booked AKL because I have always wanted to stay there. I would be ok with the Poly, GF or maybe BC, but the other deluxes do not interest me. I do not want to spend that much on a hotel and not be happy with where they put me.

I wonder if the survey was sent based on the resorts people are staying in. I would think if they were going to close some resorts now, AKL might be one of them- partially because of all of the employees who are there who are on J-1 visas and will not be able to be there now.

I have two different stays booked- one in June and one in July- both at AoA LM rooms. I did not get a survey. It would be interesting to know if there are particular resorts they are targeting with the survey.

 

[Jacq7414]

I wonder if the survey was sent based on the resorts people are staying in. I would think if they were going to close some resorts now, AKL might be one of them- partially because of all of the employees who are there who are on J-1 visas and will not be able to be there now.

I have two different stays booked- one in June and one in July- both at AoA LM rooms. I did not get a survey. It would be interesting to know if there are particular resorts they are targeting with the survey.

Interesting. We are staying at WL

 

[cakebaker]

I wonder if the survey was sent based on the resorts people are staying in. I would think if they were going to close some resorts now, AKL might be one of them- partially because of all of the employees who are there who are on J-1 visas and will not be able to be there now.

I have two different stays booked- one in June and one in July- both at AoA LM rooms. I did not get a survey. It would be interesting to know if there are particular resorts they are targeting with the survey.

I’m staying in 3 different resorts and no email for me. I doubt they’d fine tune it that much. More likely they just pulled a random sampling from specific time frames.

 

[brockash]

I wonder if the survey was sent based on the resorts people are staying in. I would think if they were going to close some resorts now, AKL might be one of them- partially because of all of the employees who are there who are on J-1 visas and will not be able to be there now.

I have two different stays booked- one in June and one in July- both at AoA LM rooms. I did not get a survey. It would be interesting to know if there are particular resorts they are targeting with the survey.

Or resort level maybe.

June ASMo
July CSR
Sept ASSp

no survey for any - July & Sept. we have 4 different rooms/reservations- thosr are packages...June is rescheduled room only

 

[zemmer]

June 24 All Star Movies
No survey

 

[WallEFan00]

There is the notification, however a week or so ago ppl. were able to start ordering them again (myself included)...could just be a glitch though and maybe they won't be processed??

Really?! How were you able to oder them? I can get to the page where you would normally select them, but it only gives me the option to manage existing bands. It still says I have 18 days to select them. I wonder if I check it on my desktop computer rather than my phone if it will have different options.

 

[Sarahslay]

Just received one. We have an early July reservation. It was interesting. Some basic info (age, zip code, income) and then more interesting questions about what would make you definitely cancel your trip, how likely you are to visit a variety of locations and in what time frame, and how you plan to travel there. Also an interesting one about how much of a planner you are regarding a WDW vacation and how many days notice you would need before traveling to WDW.

It sounds an awful lot like the survey I got from Universal last night (which I haven't visited since 2016), there were questions regarding how often I visit WDW too, while I know it was focused on Universal they just seem very similar. I have a trip booked for July 8-15 so I'm very interested to see if I'll get one.

 

[brockash]

Really?! How were you able to oder them? I can get to the page where you would normally select them, but it only gives me the option to manage existing bands. It still says I have 18 days to select them. I wonder if I check it on my desktop computer rather than my phone if it will have different options.

Don't go to bands/cards page...you have to go in through going to "my plans" first. It only let me order for my first trip (originally May, once I canceled that I could order bands for our June trip. I'm guessing it's just a glitch and I don't really expect to receive them, but many ppl were able to order.

 

[SwirlTheCitrus]

The question about the hotels intrigues me. I’ve always wondered if when they do a phased reopening, if they would try to limit the number of open hotels and move guests around to just a select few to have less resort staff and less buses running.

Interesting-- I feel like it's going to be the opposite, but I could see it either way. My guess would be that they would move people so that each resort isn't as full in order to promote social distancing...

And or because of something to do with Coronado springs and basketball teams.