WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[escriven75]

Hi everyone...I hope all the others like us that had to cancel their trips are doing well and at least having fun in the meantime trying to plan their "do-over trip"...I know I am. I have a question regarding tickets. We had/have a 7 day base ticket for the trip that was cancelled. If we re-book our trip and want to add an 8th day to our ticket will be have to pay a full one day price tag for that or are we able to add on the 8th day for the difference between a 7 day and 8 day base ticket? The difference here is a big chunk of change if it is the former but if we can add on one more day for the incremental cost we might do it!

 

[lanejudy]

@escriven75 You can add a day to your tickets. How much you pay for that extra day will depend on a couple things: 1) when you bought your original ticket, and 2) the cost of an 8-day ticket for the new dates. Someone posted recently that because their original ticket had been bought before the most recent ticket increase, adding an extra day meant bringing the ticket up to current pricing. So while your original 7-day ticket can be used as-is anytime before Dec. 15th, adding an extra day may cost considerably more than just the average ~$25. Do the math and figure out what's best for your party.

Enjoy your vacation!

 

[yulilin3]

Morning check and no change on the HUB, going out now so won't be able to check until this afternoon,
A quick reminder to keep this thread focused on what WDW is doing and nothing else please, also if quoting an article from another source please make sure it has the correct info. Orange Co is under a "stay at home" order for non essential until April 9th that includes WDW so it won't reopen until then, I saw an article stating CM where waiting to go to work on April 1st
As of right now, no changes on the WDW website or app

 

[beequeen]

I had tickets for April 25th and e-mailed them through Cirque's website where I purchased the tickets from and got an e-mail from them 3 days later saying that they are issuing me a refund. Maybe try e-mailing them, at least that's how I got a refund.

Would you please share the email address you sent your request to? The one I used won't go through. I have tickets for April 25 as well and would like a refund as we have had to cancel our trip. Thank you.

 

[yulilin3]

Might be an insignificant details for guests but Disney entertainment has released audition calls for Guardians of the Galaxy Awesome Mix and the first one is April 9th. Does not mean the arks will be open that day but it is a "back to work" attitude by WDW

 

[armerida]

Might be an insignificant details for guests but Disney entertainment has released audition calls for Guardians of the Galaxy Awesome Mix and the first one is April 9th. Does not mean the arks will be open that day but it is a "back to work" attitude by WDW

Yay! I love that show! I hope some of the same band members and singers return this year!

 

[yulilin3]

Yay! I love that show! I hope some of the same band members and singers return this year!

they audition every year, so we'll see. I'm hoping my son gets a shot this year after losing British Revolution, he got as far as call backs last year for this show, fingers crossed
It's great to see some sense of normalcy, even if we're not sure what's going to happen

 

[mitsukoshi samurai]

auditions are held off property

 

[yulilin3]

auditions are held off property

slightly, like 2 blocks away from AK, still Osceola Co. though. Again it might mean nothing to the guest but it is an indication of Disney trying to get back to normal

 

[mitsukoshi samurai]

osceola county is not under the order

 

[yulilin3]

osceola county is not under the order

I never said anything about the Orange Co. order I was just pointing out the attempt of WDW to try and go back to work.

 

[tinkerbell1991]

the phone lines are not tied up at all now, I would call now. Once they announce reopening/extension of closure then the lines will be clogged up again

Thank you

 

[tinkerbell1991]

Are you not able to change online? Most reservations can be modified online.

I can't see any option to upgrade to a room unfortunately

 

[RememberWhoYouAre]

osceola county is not under the order

They are now. ;-)
Same as Orange County. March 26, 11pm through April 9, 11pm.

 

[W24x55]

They are now. ;-)
Same as Orange County. March 26, 11pm through April 9, 11pm.View attachment 483371

Well that settles that. Will wait for Disney to auto refund tickets.

Thanks for the info.

 

[mckennarose]

Orange Co is under a "stay at home" order for non essential until April 9th that includes WDW so it won't reopen until then, I saw an article stating CM where waiting to go to work on April 1st

They are now. ;-)
Same as Orange County. March 26, 11pm through April 9, 11pm.

I'm trying to figure something out.... not everyone stays at a WDW resort which I *think* are all in Orange or Osceola county, (?) so what other counties in the area could be where some of the off property resorts are? And is Florida going county by county with the stay at home order? I admit, I'm not very familiar with where everything is in the WDW area as far as counties go. Of course, for those flying in from the tri state area to WDW or any county it wouldn't matter anyway, since they have to quarantine for 14 days and their trips are pretty much over before they start.

 

[yulilin3]

I'm trying to figure something out.... not everyone stays at a WDW resort which I *think* are all in Orange or Osceola county, (?) so what other counties in the area could be where some of the off property resorts are? And is Florida going county by county with the stay at home order? I admit, I'm not very familiar with where everything is in the WDW area as far as counties go. Of course, for those flying in from the tri state area to WDW or any county it wouldn't matter anyway, since they have to quarantine for 14 days and their trips are pretty much over before they start.

Yes, all of WDW is in Orange county(Orlando), except the All Star resorts, those are in Osceola (Kissimmee) the other counties close by are Lake (where I live, 20 min away from WDW) Polk and Seminole
Florida is going county by county in the decision because most of the cases are actually just in South Fl, in Central Fl Orange has been hit the hardest but the counties around not that much
ETA a lot of people stay at vacation homes, those are mostly in osceola, Polk and lake co

 

[yulilin3]

schedules for CM finally came out and to no surprise, at least attraction CM have not been scheduled through the 4th. Nothing else has been posted

 

[Jimmy Mouse]

schedules for CM finally came out and to no surprise, at least attraction CM have not been scheduled through the 4th. Nothing else has been posted

so have any other CM positions on schedule like dining, stores, resorts etc?

 

[yulilin3]

so have any other CM positions on schedule like dining, stores, resorts etc?

as far as I know custodial and some attractions have been schedule sporadically