WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[Rebma512]

Supposed to go to WDW april8th-16th...here’s a little salt for the wound-got an email saying our magic bands shipped out...
Don’t get me wrong, in my mind Disney will be open by then and all will be right in the world. But realistically....
I dont wanna think about it

 

[NYDisneyKid]

ANNUAL PASSES
How does the closure of Walt Disney World impact annual passes?
Walt Disney World annual passes will be extended by the number of days the parks are closed, March 16, 2020 through March 31, 2020.

All fine and dandy but what if the extended period falls into black-out dates?

 

[abnihon]

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RESORTS
I have a future stay at a Disney Resort hotel while the park is closed. What does that mean for my vacation?
Guests who have not checked in for stays between March 16, 2020 through March 31, 2020 may modify or cancel their Disney Resort room reservation or Walt Disney Travel Company package up to their original check-in date. If no action is taken and guests have not checked in, Disney will automatically process a refund to the original form of payment within seven days of the original check-in date. If you did not book through Disney directly, please contact your travel professional.

Ugh so this sounds like we CANNOT check in while parks are closed for a resort only vacation?
This makes DVC vacations much more complicated..
We rented points. Not as simple as just getting a refund...

 

[e_yerger]

Has anyone had luck adjusting trips for April that are past final payment?

 

[armerida]

Ugh so this sounds like we CANNOT check in while parks are closed for a resort only vacation?
This makes DVC vacations much more complicated..
We rented points. Not as simple as just getting a refund...

I was just on the Disney website seeing if it would let me make a reservation for next week and it let me go all the way through to the payment page...I didn’t actually book but it seems like it would let me?

 

[thepicklebee]

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RESORTS
I have a future stay at a Disney Resort hotel while the park is closed. What does that mean for my vacation?
Guests who have not checked in for stays between March 16, 2020 through March 31, 2020 may modify or cancel their Disney Resort room reservation or Walt Disney Travel Company package up to their original check-in date. If no action is taken and guests have not checked in, Disney will automatically process a refund to the original form of payment within seven days of the original check-in date. If you did not book through Disney directly, please contact your travel professional.

Ugh so this sounds like we CANNOT check in while parks are closed for a resort only vacation?
This makes DVC vacations much more complicated..
We rented points. Not as simple as just getting a refund...

It means that if you don’t call and you don’t check in, they will process your refund.
If you DO check in, then obviously they won’t.
I think this is an attempt to try and minimize phone calls, but do wish they had spelled it out clearly to avoid confusion.

 

[OB1]

I’d like your opinions here please. We have reservations at Pop for April 17-22 with our FPand everything planned out. I have to pay the rest of our balance by this Tuesday. We are still unsure if we are going to go now and who knows what will be happening by then anyways with this virus and all the closures.

So, I found a deal with B Resort at Disney Springs for super cheap for that same time (half the price of our Pop reservation). Plus, I can cancel up to 72 hours in advance if needed. We decided park transportation isn’t a big deal to us since we will have a car anyways. So, would you change over to B Resort (which still has EMH and 60 day FP+ privileges) or would you keep Pop, pay the balance, and hope for the best?

Everyday things seem to change with this so I’m just not sure what to do at this point.

The B is a much nicer hotel, but of course not as Disney as Pop. Since you have a car and drive, it is a good move. You can hold off to make your trip decision, you pay less, and the only down side is that you are further away from the action. Pop can access the skyliner and is mighty close to DHS. The B is an easy walk to Disney Springs, and fairly easy drive to most of the parks.

So my vote is to change to the B to allow you more flexibility. You may even be able to jump back to Pop last minute. May be a lot of trip changes for other people by that time.

 

[mantysk8coach]

We rescheduled twice in the past like, 36 hours. I rescheduled originally for June 20-27, but then realized another person in my department of 3 has off that week already. So now we’re rebooked for June 27-July 3. I’m ultimately kind of relieved.
End of June will be a slower time at work than going now would have been so it will be easier/less stressful to be away. Also, we were able to get into Caribbean Beach, which was my first choice moderate...it was full for our March trip and we settled for POR. We’ll be coming home to a fun holiday weekend which should soften the blow of leaving Disney. Our town does 4th of July up big. And like I keep telling my kids...come March 29 when we were supposed to have been getting home from our trip and post trip depression sets in, we’ll still have more planning and anticipation to look forward to.
Now...here’s hoping this all settles down and normalcy returns by then!

 

[cvo]

ANNUAL PASSES
How does the closure of Walt Disney World impact annual passes?
Walt Disney World annual passes will be extended by the number of days the parks are closed, March 16, 2020 through March 31, 2020.

All fine and dandy but what if the extended period falls into black-out dates?

Encountered this yesterday. We have gold passes and had to move our trip up by a week due to closure. This put us into blockout dates. Our gold passes were due to expire at the end of April, our passes were upgraded at no charge to platinum passes. Aside from long wait on phone, it was a painless process.

 

[tjmw2727]

My DCP kiddo is staying as well. She is in MK for her role so she is without a job for two weeks but wants to be there when things are back up and running.

My dd began her DCP on Feb 3. Her 17yo sister is booked to go down 3/20. I know the parks will be closed but still considering sending her and letting her and sis hang out at the resort for a few days. I certainly don't want to seem reckless but my dd17 cannot go another time until mid May and she is and has been missing her sister so much.

My dh & I are still planning to fly down 3/31 and also don't really care much about park time. We both just miss our DCP kiddo and were hoping to spend time with her.

My dd is also at MK - small "world" lol

I haven't canceled my flight for Friday yet as I am waiting to get a chance to talk to my dd and make sure shes ok with waiting until Easter or if she really needs a little Mom time. If the resorts are open and depending on the climate by then I may just do a short visit at a DS resort.

Since this is a little OT maybe we should start a support thread for parents of WDW workers on leave?

 

[cvo]

We have Gold Annual Passes that are due to expire mid-December. Currently looks like any (or at least most) extension to those would fall within the black out dates. Any thoughts as to whether they would either lift the black out or add the extension post-black out?

They upgraded our gold passes to platinum at no charge over the phone because the closure moved our trip into blackout dates.

 

[rpb718]

ANNUAL PASSES
How does the closure of Walt Disney World impact annual passes?
Walt Disney World annual passes will be extended by the number of days the parks are closed, March 16, 2020 through March 31, 2020.

All fine and dandy but what if the extended period falls into black-out dates?

I'm going to assume here that extensions that happen to fall within a blackout period are just the luck of the draw. I'm sure there will be a number of APs that would have normally expired during a blackout period that now extend out the other side into a non-blackout period.

It looks like if you already had a trip planned and scheduled during the closure period and were to move it into a blackout period they would upgrade your AP. However if you didn't I'm not sure what they would do.

 

[abnihon]

It means that if you don’t call and you don’t check in, they will process your refund.
If you DO check in, then obviously they won’t.
I think this is an attempt to try and minimize phone calls, but do wish they had spelled it out clearly to avoid confusion.

I hope that’s true.
If parks are still closed in April we may still come for a resort trip to the Beach Club if possible...

 

[thepicklebee]

I hope that’s true.
If parks are still closed in April we may still come for a resort trip to the Beach Club if possible...

I am booked at the Swan starting Monday and called yesterday and they said they have no plans to close, and changed my rate to a lower one.

 

[elsbit]

What about online check-in automatically checking us in? I did not think about that until I got a text just now from the Riviera saying my room isn't ready yet.

 

[e_yerger]

I just called to modify my April trip and it took 30 minutes from start to finish - this included talking to someone about dining and moving reservations.

CALL NOW!! Very light phone lines.

 

[yulilin3]

Let's please keep thread ON TOPIC: WDW impacts from the virus
Any additional discussion on the virus, how long it may last, who will get it, how to cope with it, other travel bans, impacts on other industries....anything else that is NOT WDW is off topic and will be deleted and frequent offenders might get warnings (really don't want to do this)
We are only a few moderators here, who also have lives to live and can't continually be reading all the threads, so please help us out by keeping to the topic and also if you see anything that you think might be off topic hit the report button and let us know
Thank you

 

[mckennarose]

I'm sure there will be more changes now in WDW and Orlando area in general. Orange and Osceola reporting their first positive cases. Just letting people know who are down there right now.

 

[KathyM2]

I read that you can use unused park days on multi day tickets without worrying about their expiry dates for the remainder of the year. Does anyone know if you will be allowed to transfer those unused days to someone else if you can't go and use them yourself? I doubt it but thought I'd ask....

 

[Leigh L]

I read that you can use unused park days on multi day tickets without worrying about their expiry dates for the remainder of the year. Does anyone know if you will be allowed to transfer those unused days to someone else if you can't go and use them yourself? I doubt it but thought I'd ask....

Since this situation is unprecedented who knows, but my guess is you cannot.

My family buys military salute hoppers every year, we don't have to use them all at once and can spread the days out over the year. But we cannot transfer leftover days to other family members. I would imagine multi-day tickets would work much the same.