Waitlist manual processing

CvilleDiane

Mouseketeer
Joined
Sep 11, 2016
I'm hoping to swap one night in August from BWV standard to garden/pool so we don't have to switch rooms for the last night of our trip. I have a waitlist, but I'm actively watching for the night too. I know Member Services is SWAMPED right now. Has that impacted how regularly they are doing the manual processing for waitlists? Does it happen every day still?
 

Sandisw

DVC Forums
Moderator
Joined
Nov 15, 2008
There has been no indication of it not being done as normal. I had a waitlist match and processed in a week for June and in two weeks for July.

I think the CMs who do that are not the frontline phone CMs.
 

CvilleDiane

Mouseketeer
Joined
Sep 11, 2016
There has been no indication of it not being done as normal. I had a waitlist match and processed in a week for June and in two weeks for July.

I think the CMs who do that are not the frontline phone CMs.
Thanks!! I feel encouraged today because the availability of that whole week (except my one night) just showed up this morning. I hope that means it'll be matched soon.
 

Donna M

DIS Veteran
Joined
Aug 8, 2008
Thanks!! I feel encouraged today because the availability of that whole week (except my one night) just showed up this morning. I hope that means it'll be matched soon.
I just had an Oct waitlist come through last night after a two week wait. Good luck
 

KAT4DISNEY

Glad to be a test subject
Joined
Mar 17, 2008
I had a waitlist for Oct fill earlier this week too. It's still happening but I'd have no idea how long it had been matched before they finalized it. I really wish they'd go back to removing it from the waitlist screen when it has matched or even better to put in a replacement note that it had matched.
 

CvilleDiane

Mouseketeer
Joined
Sep 11, 2016
I had a waitlist for Oct fill earlier this week too. It's still happening but I'd have no idea how long it had been matched before they finalized it. I really wish they'd go back to removing it from the waitlist screen when it has matched or even better to put in a replacement note that it had matched.
Yes!! I miss that cue so much.
 

CherylCT

Earning My Ears
Joined
Feb 19, 2021
Yes I had a 2br at BCV in the middle of our trip in OCT recently come through. It did take several weeks though. I called once to inquire and she said that because it was only night I had a better chance of it coming through. I got an email and it appeared on my dashboard.
 

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