Just came back from 7 nights at the Villas at Wilderness Lodge, which we enjoyed very much!
We arrived Sat. Oct. 2 at around 7:30 PM after a long flight from Switzerland to Philadelphia and then on to Orlando, where we picked up a rental car and drove directly to the Wilderness Lodge.
Having checked in online, we were on our way to the Villas quickly. My request for a room near the elevators had been granted, the second request, pool view, was not, our rooms were facing the bus stopps.
When we arrived at our 4th floor 2 bedroom villa door, I was a bit surprised to see the door blocked by a mousekeeping cart, never seen one out that late in the evening at any Disney resort I stayed before. I pushed it aside (those things are really heavy) and opened the door. At first I thought that the room was already occupied, but then I saw that it was 2 mousekeeping ladies eating dinner(!) at the living room table. One of the looked over and just said "Sorry, not clean". I assumed she meant the room, closed the door and went back to the lobby, leaving the travel companions and the luggage in the entrance hall of the Villas.
I told the receptionist at the front desk that the room we got was still being cleaned which also seemed to surprise the receptionist and she said she would check with housekeeping. After a moment, she was back and printed keys for a new room. This one was quite a distance from the elevators but facing the woods towards Bay Lake, so I didn't say anything. And indeed, the view was great from this 3rd floor villa. Right in front of our windows was a clearing in the trees so we even could see Bay Lake.
The room was clean and in generally in good condition. I noticed some minor maintenance issues later but they weren't really affecting us.
- One bedside lamp and the telephone in the Master bedroom did not work.
- One power outlet to the right of the sofa had no power (lamp with the triangle was plugged in there)
- I had brought a WiFi router for my iPhone and iPad. When I connected it to the highspeed internet outlet under the table in the living room, there was no connection. I later noticed that there was a internet router under the couch, connected to the phone line. Once i plugged my wifi in there, the internet worked without a problem.
I informed the front desk about the maintenance issues but they were not fixed while we were there, maybe because we left the room early each day and usually arrived late, not sure if they are allowed to enter an occupied room if no one is there. When we checked out, I left a paper on the table noting what wasn't working once again.
One thing I found quite disturbing, not to say disgusting:
On several occasions during our stay, the hot tubs both at the villa pool as well as at the main pool had to be closed because a small child sh*t into it. And I don't mean just a bit, maybe leaking from swimming diapers, but a complete portion
But that was really the only low point of our stay!
We arrived Sat. Oct. 2 at around 7:30 PM after a long flight from Switzerland to Philadelphia and then on to Orlando, where we picked up a rental car and drove directly to the Wilderness Lodge.
Having checked in online, we were on our way to the Villas quickly. My request for a room near the elevators had been granted, the second request, pool view, was not, our rooms were facing the bus stopps.
When we arrived at our 4th floor 2 bedroom villa door, I was a bit surprised to see the door blocked by a mousekeeping cart, never seen one out that late in the evening at any Disney resort I stayed before. I pushed it aside (those things are really heavy) and opened the door. At first I thought that the room was already occupied, but then I saw that it was 2 mousekeeping ladies eating dinner(!) at the living room table. One of the looked over and just said "Sorry, not clean". I assumed she meant the room, closed the door and went back to the lobby, leaving the travel companions and the luggage in the entrance hall of the Villas.
I told the receptionist at the front desk that the room we got was still being cleaned which also seemed to surprise the receptionist and she said she would check with housekeeping. After a moment, she was back and printed keys for a new room. This one was quite a distance from the elevators but facing the woods towards Bay Lake, so I didn't say anything. And indeed, the view was great from this 3rd floor villa. Right in front of our windows was a clearing in the trees so we even could see Bay Lake.
The room was clean and in generally in good condition. I noticed some minor maintenance issues later but they weren't really affecting us.
- One bedside lamp and the telephone in the Master bedroom did not work.
- One power outlet to the right of the sofa had no power (lamp with the triangle was plugged in there)
- I had brought a WiFi router for my iPhone and iPad. When I connected it to the highspeed internet outlet under the table in the living room, there was no connection. I later noticed that there was a internet router under the couch, connected to the phone line. Once i plugged my wifi in there, the internet worked without a problem.
I informed the front desk about the maintenance issues but they were not fixed while we were there, maybe because we left the room early each day and usually arrived late, not sure if they are allowed to enter an occupied room if no one is there. When we checked out, I left a paper on the table noting what wasn't working once again.
One thing I found quite disturbing, not to say disgusting:
On several occasions during our stay, the hot tubs both at the villa pool as well as at the main pool had to be closed because a small child sh*t into it. And I don't mean just a bit, maybe leaking from swimming diapers, but a complete portion
But that was really the only low point of our stay!
