What is the ONE thing you would change about DVC, DVC rules?

[Cyberc1978]

I love the idea of an app!

Speaking of the website does anyone know how we can access the chat feature WITHOUT logging off? The chat button doesn't pop up unless I'm completely logged off and then I have to provide all my membership info and its more time consuming

I always see the chat option when I’m signed in and at the dashboard.

 

[Sandisw]

I’d like to not have to make a reservation to purchase one time use points. It makes me feel like I’m lying!

Don't feel bad. It is done that way so that DVC is not breaking the contract and taking money for transferred points. Because they only give them to you in a reservation, its like its own kind of "rental" because DVC has the access to put them in our account and then use them....we don't have that option as owners.

 

[sethschroeder]

What if it’s when you check in, they show you on like a digital map what rooms are available and you can select which room you’d like? In green means currently ready, blue means will become available later and red means booked up.

Honestly if Disney was in the 2010s or 2020s they would simply provide a resort map and you can choose your room 1-2 days ahead of time. This is something that has existed for years with other hotel groups.

Even for requirements like needing lock offs and such the system could be made to work with it.

To your idea they give resort owners access to choose their room 48 hours ahead of time and at 24 hours ahead of time they open to all DVC.

 

[Sandisw]

I thought of another one.....for the website to show you have a matched waitlist but its in the que for processing! It would be nice to see "pending"!!!

 

[Hubalorian]

Honestly if Disney was in the 2010s or 2020s they would simply provide a resort map and you can choose your room 1-2 days ahead of time. This is something that has existed for years with other hotel groups.

Even for requirements like needing lock offs and such the system could be made to work with it.

To your idea they give resort owners access to choose their room 48 hours ahead of time and at 24 hours ahead of time they open to all DVC.

Love this idea!

 

[kilik64]

Not really a rule but I would like there to be a functional DVC app to handle everything.

Great idea but wont happen probably since I think the cost of making it would fall under their fee they get to manage DVC so too cheap for that. Only reason they have quite a bit online now is cuts down on people cost a ton.

Just my guess on why there is no app. Barely got a functioning website...

 

[sndral]

Whatever they can do to stop commercial renting. 3 strategies commercial renters use - walking, lead guest changes, & squatting can be addressed via the existing POS language.

Shorten the current 7/14 refresh/refurb cycle.

I’d settle for actually sticking w/ the 7/14 cycle.
AKV Jambo opened in 2007, yet it wasn’t until 9 years later - 2016 - that it had a soft goods refurb.. Jambo is currently scheduled for its first hard goods refurb next year, almost 2 decades after it opened - so it’s on a 9/19 schedule.
Kidani opened in 2009 & had it’s soft goods refurb on schedule 7 years later in 2016, however its hard good refurb won’t start until Oct. 2025 which is 9 years between refurbs - a 7/16 schedule.`

 

[sethschroeder]

Great idea but wont happen probably since I think the cost of making it would fall under their fee they get to manage DVC so too cheap for that. Only reason they have quite a bit online now is cuts down on people cost a ton.

Just my guess on why there is no app. Barely got a functioning website...

Great way to upsell and push marketing to people on the device they have everywhere.

Example you just checked in? Well guess what the HS extra magic hours hasn't sold out yet here is an extra $10% off because you are valued.
Another example? You are trying out the skyliner? Well stop by Riviera where you can now get $1000 off a point add-on!

 

[DanCali]

What is the one thing you would change about DVC? JUST ONE.

Borrowed points should go back to their original use year if a reservation is canceled, or if it's modified in a way that frees up those points.

(they can go back as holding account points if it was canceled/modified inside 30 days, but in their original use year).

 

[Sandisw]

Borrowed points should go back to their original use year if a reservation is canceled, or if it's modified in a way that frees up those points.

(they can go back as holding account points if it was canceled/modified inside 30 days, but in their original use year).

So, what would you think if they allowed this but in exchange for the 50% rule we saw after Covid?

Just curious!

 

[DanCali]

So, what would you think if they allowed this but in exchange for the 50% rule we saw after Covid?

Just curious!

Personally, it probably wouldn't affect me as I rarely see myself borrowing more than 20-25% from next year's points.

I can see how it would affect those who do a longer trip every 2-3 years and use borrowing and banking.

That said, I'm not sure I see how returning the points to the original use year is directly related to how much one should be able to borrow. If someone cancels late in use year X and get some borrowed points back into use year X+1, they'd probably run into low availability issues in X+1 and have to settle for scraps. But at least they can still bank the points into year X+2.

 

[VGCgroupie]

I’d like to not have to make a reservation to purchase one time use points. It makes me feel like I’m lying!

This is a good idea. I mean most people are booking and canceling and Im sure they know that, why not just eliminate the extra step.

Oh and to go along with the app, I would like to be able to save searches so that I don't have to re-enter dates, resorts, and room types each time.

Yes. This would helpful

I love the idea of an app!

Speaking of the website does anyone know how we can access the chat feature WITHOUT logging off? The chat button doesn't pop up unless I'm completely logged off and then I have to provide all my membership info and its more time consuming

Chat wont populate for me if I am on my VPN.

 

[Sandisw]

Personally, it probably wouldn't affect me as I rarely see myself borrowing more than 20-25% from next year's points.

I can see how it would affect those who do a longer trip every 2-3 years and use borrowing and banking.

That said, I'm not sure I see how returning the points to the original use year is directly related to how much one should be able to borrow. If someone cancels late in use year X and get some borrowed points back into use year X+1, they'd probably run into low availability issues in X+1 and have to settle for scraps. But at least they can still bank the points into year X+2.

It matters because banking and borrowing cause things to exceed the 1:1 room to points ratio.

If there were no limits, it could cause a major imbalance in the system.

That’s the whole reason they limited borrowing because there were already too many points from the shut down needing to be used.

So, I think to allow borrowing to be a two way street, we would be more likely to see limits needed more often.

 

[Fangorn]

So, what would you think if they allowed this but in exchange for the 50% rule we saw after Covid?

Just curious!

Interesting idea, and might be worth exploring as a compromise (Of course, I'd prefer no restrictions). But what problem would this solution be trying to solve? I've never really understood why DVC feels the need to punish a member who borrows points and then has to cancel the trip. Do they believe putting borrowed points back into the original use year impacts other members or Disney in some way? How?

Just curious what their thought process is.

Steve

 

[Sandisw]

Interesting idea, and might be worth exploring as a compromise (Of course, I'd prefer no restrictions). But what problem would this solution be trying to solve? I've never really understood why DVC feels the need to punish a member who borrows points and then has to cancel the trip. Do they believe putting borrowed points back into the original use year impacts other members or Disney in some way? How?

Just curious what their thought process is.

Steve

See my post above…if too many points are moved, you have too many points in a year and not enough rooms.

It only works now because the borrowing is offset by banking in a way that keeps it within a reasonable balance.

Again, why they had to limit for Covid.

 

[VGCgroupie]

See my post above…if too many points are moved, you have too many points in a year and not enough rooms.

It only works now because the borrowing is offset by banking in a way that keeps it within a reasonable balance.

Again, why they had to limit for Covid.

But if everyone is allowed to borrow and they have built the system for that how does putting them back to the original year harm anything?

 

[Brian Noble]

Honestly if Disney was in the 2010s or 2020s they would simply provide a resort map and you can choose your room 1-2 days ahead of time. This is something that has existed for years with other hotel groups.

I'm trying to remmeber who does this. I think Hilton? I also don't remember getting a map so much as a short list of (some of) the rooms.

Bonvoy (Marriott/Starwood) does not unless I am missing something---entirely possible.

And,TBH, I'd rather not have one more thing I have arrange my morning around to be online at 8AM on the dot. Disney has enough of those already.

 

[Sandisw]

But if everyone is allowed to borrow and they have built the system for that how does putting them back to the original year harm anything?

DVC has to monitor supply and demand and adjust the banking and borrowing rules to support what is happening.

If everyone actually did borrow points regularly. DVC would step in and put limits on it.

Same with banking…it would throw things out of whack.

Like I said, we get the freedom now because people bank and people borrow and it’s obviously close enough to keep things in a reasonable balance.

As soon as it ever gets out of whack, DVC will change it…like they did a few years back.

Matter of fact, there were a lot of owners who had no clue that DVC had the right to limit banking or borrowing and assumed it had always been the way it is today.

 

[VGCgroupie]

DVC has to monitor supply and demand and adjust the banking and borrowing rules to support what is happening.

If everyone actually did borrow points regularly. DVC would step in and put limits on it.

Same with banking…it would throw things out of whack.

Like I said, we get the freedom now because people bank and people borrow and it’s obviously close enough to keep things in a reasonable balance.

As soon as it ever gets out of whack, DVC will change it…like they did a few years back.

Matter of fact, there were a lot of owners who had no clue that DVC had the right to limit banking or borrowing and assumed it had always been the way it is today.

I didnt realize they could stop allowing banking/borrowing. Learn something new every day here

 

[Fangorn]

See my post above…if too many points are moved, you have too many points in a year and not enough rooms.

It only works now because the borrowing is offset by banking in a way that keeps it within a reasonable balance.

Again, why they had to limit for Covid.

I get that there needed to be a near equilibrium, and only Disney knows what that balance is, but if I borrow points and then cancel the trip, isn't that the same as never having made that reservation at all? How do those points contribute to an imbalance of they are moved back to the original use year? Seems like they'd cause more of a problem by forcing them into the previous use year. What am I missing?

Steve