Disability pass at Universal Orlando

[shosh1530]

We are making our first trip to Universal Orlando later this month so was happy to see this thread.

We already have our approval and case number, my question is do we have to check in with guest services every day to get the card they use for the return times? Or just our first day of the trip?

Our first two days is a park-to-park ticket to US and IOA and then our third day will be at Epic Universe.

 

[Keladry84]

We are making our first trip to Universal Orlando later this month so was happy to see this thread.

We already have our approval and case number, my question is do we have to check in with guest services every day to get the card they use for the return times? Or just our first day of the trip?

Our first two days is a park-to-park ticket to US and IOA and then our third day will be at Epic Universe.

For your 2 day ticket, for sure they will give validity dates to cover the length of the ticket, so you will only need to stop one of those days. For US/IOA note that you need to go to guest services at the front of the park (either before the entrance or there is a second one just inside the gates). You can't get it initially at the guest services located further inside the park (for example in HP lands), although those locations can usually assist you if you have problems once it is issued for those dates.

For Epic - note that I haven't been to Epic yet, but have been following closely on various forums.

How they will handle the Epic day is unclear. I've seen mixed reports. Some people have reported they were able to get it included on one AAP, others that they had to go each day individually to Epic guest services, and still others that initially had it included on one AAP at US/IOA but when they got to Epic were directed to guest services to get it replaced. You will probably not know for sure until you get there and pick up your US/IOA AAP. Also for Epic, I have heard that you can pick it up not only at the front guest services, but also at each one located by every portal entrance (which reportedly have shorter lines). I can't confirm this as I haven't been myself yet.

However it turns out, be sure to go to the dedicated line for those with a case number - it will be much more streamlined and a much shorter wait, even if the main guest services line initially seems like it would be shorter.