Von's delivery -- produce?

[awdsmama]

I was thinking of ordering a few things from Von's. One of which would be apples, but I'm picky. I like my apples HARD. No soft spots at all etc.

Has anyone had produce delivered? What is the quality of it?

Also when ordering can you specify delivery timeframe or how does that work?

 

[Escape2Disney]

I've never had a problem with the quality of produce delivered from Vons to the hotel. That being said, there is an area on the order form where you can leave notes for the shopper. You might want to explain your requirements.

 

[Aladora]

The quality was fine and you can pick a one hour window for delivery. We did have one big issue with our delivery, we had a code for a free case of water and even though the code was applied correctly, the forgot to deliver the water. Even though they admitted it was their fault, they refused to redeliver it.

It also took more than 24 hours for anyone to get back to me about it.

 

[sleepymouse]

The quality was fine and you can pick a one hour window for delivery. We did have one big issue with our delivery, we had a code for a free case of water and even though the code was applied correctly, the forgot to deliver the water. Even though they admitted it was their fault, they refused to redeliver it.

It also took more than 24 hours for anyone to get back to me about it.

Wow! That is some not so fabulous customer service.

I ordered from them last April when we stayed at the GCH. I was thankful for the service but surprised when I had ordered about 10 soy yogurts and only received 1 or 2. They were out of the rest but nothing was mentioned beforehand. Also, the total cost was a bit off. Maybe there was something about total being an estimate when placing order. Seems odd though. Long story short, I am not taking any chances and am instead using a car service from LAX that will stop at Trader Joes on the way to hotel.