I wonder if she tried showing them her DVC White Card that says only one thing: enjoy pool hopping. Then the CMs say sorry, not permitted here. She asks them where, leaning on their professionalism to know or go find out. That answer is ‘nowhere, actually’ to which she now hopes to gain sympathy points for DVC causing all this unnecessary confusion.
It’s a plausible deniability for pool hopping card.
DVC should remove the words unless they plan to bring some back in the short term.
I forgot to mention - she also could have taken the words on the card literally.