We have a friend that is a TA (not with
AAA). I ALWAYS do my own research...besides being a bargain shopper, I am a control freak!

When we are planning a vacation, I let my TA see what she can find. It seems with internet specials, etc. sometimes I can find a better deal (on any vacation). However, with our Disney trips that has not been the case. As I mentioned she found a 2BR villa at SSR for about $320 a night (reg. $530). For the fall trips, she didn't have anything "extra" to offer, but I do prefer the
travel agency's
travel insurance to that of Disney (kids are free). Also, she is more than willing to help with ADRs (control freak, here, does it myself!

). Every "little" question I have, she gets on the phone with Disney for the answer. As a the other poster said, it is nice to know that there is someone to go to if you have any problems or concerns.
Despite my husband's pleading, my personality would never allow me to just "put it in the hands" of my TA...but by comparing my reserach to her rates, I always feel like I got the best deal possible.