Susy - I just returned from a fabulous stay at BWI CL back in May. When you arrive, they will still point you to the front desk. Tell them you are staying concierge and you will be escorted up by someone at the front desk to check-in on the concierge level. All the lounge CM's were so personable. I can't praise them enough.
I didn't get a chance to scope out the offerings, but for a snack and breakfast. Breakfast was continental type - danishes, croissants, 3 types of cereal, fresh fruit, yogurt, coffee, juice, milk (white & chocolate). For snack it was cookies, chips/pretzels and cokes, etc. Wine reception is at 5 pm. Desserts and cordials from 8-10.
You'll love planning with their IPO and this fun, lively group just spills right over to the lounge. All you have to do is start a conversation with one of these folks. Lorenzo let me see the Presidential suite while I was there and told a celeb story along with. I took away a night at CR 14th floor and AKL from our July trip just to be able to stay 2 nights in the area since I loved it so much. I don't think you're going to be disappointed.
I didn't get a chance to scope out the offerings, but for a snack and breakfast. Breakfast was continental type - danishes, croissants, 3 types of cereal, fresh fruit, yogurt, coffee, juice, milk (white & chocolate). For snack it was cookies, chips/pretzels and cokes, etc. Wine reception is at 5 pm. Desserts and cordials from 8-10.
You'll love planning with their IPO and this fun, lively group just spills right over to the lounge. All you have to do is start a conversation with one of these folks. Lorenzo let me see the Presidential suite while I was there and told a celeb story along with. I took away a night at CR 14th floor and AKL from our July trip just to be able to stay 2 nights in the area since I loved it so much. I don't think you're going to be disappointed.
and I have had some wonderful dealings wiith the Concierge staff. What I am wondering is will I be able to see them and thank them in person(are they actually on site in the lounge or tucked away off site somewhere?)
) I'd ask them what their schedule is before you depart so you know they are there when you are.
). Snacks during the day will be chips, of course cookies, sodas, etc.

My TA just phoned and said that Conc. @ the Poly wasn't available for our dates, Oct 10-15.The Poly is doing reno's to conciegre lounge at that time. WDW said we could change to concierge somewhere else at WDW's expense or stay at the POLY and be refunded the difference. So I phoned my GF (who is paying for it all) and she want's to still stay Poly (because and only because it's on the monorail)...remember hyper (ADHD) 7yrs DS.