USAir changing our flights

[JLitfin]

USAir just changed our flights for our trip this November. We will be leaving after my niece's lax tournament so we needed a late flight. I had booked the last flight of the day which was also non-stop. Got an email today stating our flight was changed to an earlier flight which wouldn't work for us. I called USAir and spoke with the rep about my situation and asked since USAir changed our flights can I get a complete refund. She said yes, I was surprised, so she cancelled our flights and placed the refund request which will show up on my credit card within 7 - 10 business days. She didn't mention any fees so I better received the full refund since USAir changed our flights.

Then I went and booked Airtran which cost a little more, but it works for our schedule. I'm very pleased.

 

[seashoreCM]

Were there any other US Air flights you could have chosen and re-changed to?

 

[DebbieB]

USAir just changed our flights for our trip this November. We will be leaving after my niece's lax tournament so we needed a late flight. I had booked the last flight of the day which was also non-stop. Got an email today stating our flight was changed to an earlier flight which wouldn't work for us. I called USAir and spoke with the rep about my situation and asked since USAir changed our flights can I get a complete refund. She said yes, I was surprised, so she cancelled our flights and placed the refund request which will show up on my credit card within 7 - 10 business days. She didn't mention any fees so I better received the full refund since USAir changed our flights.

Then I went and booked Airtran which cost a little more, but it works for our schedule. I'm very pleased.

Most airlines will totally refund you if they change the flights and the new ones don't work for you. They will also move you to a different flight for free. Some have a time limit, like the change has to be more than 90 minutes. I've used it to my advantage a couple of times with Delta. I booked flights with miles and they weren't the times I really wanted. So there was a schedule change and I was able to move to the flights I really wanted for free.

 

[JLitfin]

Were there any other US Air flights you could have chosen and re-changed to?

no non-stop flights that would of worked with my niece's tournament schedule. There was a connecting flight that wasn't going to get us into MCO until midnight which I really didn't want to do.

Most airlines will totally refund you if they change the flights and the new ones don't work for you. They will also move you to a different flight for free. Some have a time limit, like the change has to be more than 90 minutes. I've used it to my advantage a couple of times with Delta. I booked flights with miles and they weren't the times I really wanted. So there was a schedule change and I was able to move to the flights I really wanted for free.

I've changed flights before because of a time change but I've never heard of them giving a refund

 

[lost*in*cyberspace]

I've changed flights before because of a time change but I've never heard of them giving a refund

This is standard when the flight time changes significantly. You can be refunded or change to a different flight. Every airline sets their own rule as to how long the time change has to be to get the refund or free change. A few minutes change isn't going to work!