Uploading passports

[ssgtravel]

Any advice for properly and efficiently uploading passports at check-in to avoid problems (size of file, type of file, etc.)? I will be checking in 13 people in four cabins.

 

[happycamper47]

Use the app and take the pic right with your phone

 

[Lizgistix]

I think some people had success using a scanner from their printer.
I personally tried to anchor the top and bottom down at the spine with books or picture frames to make it very flat and find a spot with good light that doesn't give a glare (and do it with my phone through the app)

 

[randumb0]

Use your phone and use the app to crop

 

[princesscinderella]

I took pictures of all the passports and headshots the day before so I had them all in my photo library on my phone to easily attach when checking in through the app. It was a bit slow on the upload for the 5 of us at midnight due to all the traffic of everyone trying to do the same thing. I ended up with 11 am port arrival time. It took me about 20 minutes to get it all done so I’d expect it will take you at least an hour. If the different cabins are putting different credit cards on file for each room make sure you have that data otherwise you can’t completely check in and select a port arrival time.

 

[randumb0]

I also recommend writing down the passport numbers and expiration on a separate sheet of paper so that you can quickly access it

 

[DisneyDadWV]

We have our check-in coming up in about a week. So does everyone recommend doing the whole process through the app on your phone
rather than on a laptop through the website?

 

[Snowwhyt]

Trying on phone just hours ago but had to use iPad since window never opened.
Tried iPad next, got one person in not second person so signed out and finally completed on laptop. Continuing circling screen won’t move to download photos I think.

 

[ssgtravel]

Also, are you allowed to go back and change things later? For example, can you revise your payment method, hotel, airlilne arrangements, in case something changes, or if you find out you input something incorrectly?

 

[MomOTwins]

Also, are you allowed to go back and change things later? For example, can you revise your payment method, hotel, airlilne arrangements, in case something changes, or if you find out you input something incorrectly?

Yes.

 

[tj48103]

We have our check-in coming up in about a week. So does everyone recommend doing the whole process through the app on your phone
rather than on a laptop through the website?

Last time we cruised we had two rooms so two reservations. I did the first one on my laptop and the second one from my phone. It was significantly faster and easier from the phone.

 

[princesscinderella]

To save future readers of this thread some sleep, for 30 day check in your have to wait until your countdown is 29 days 23:59mins. I stayed up on the day my count down went from 31 to 30 days and that was one day too early.

 

[Cruising Engineer]

To save future readers of this thread some sleep, for 30 day check in your have to wait until your countdown is 29 days 23:59mins. I stayed up on the day my count down went from 31 to 30 days and that was one day too early.

Thank you. We have another week+ to go.

 

[jcarwash]

Any advice for properly and efficiently uploading passports at check-in to avoid problems (size of file, type of file, etc.)? I will be checking in 13 people in four cabins.

If you have a printer/scanner available, I liked using the scanner because the passport is perfectly flat. Holding a passport open for a photo wasn't easy for me.

I scanned to JPG format.

 

[braysmommy]

Any advice for properly and efficiently uploading passports at check-in to avoid problems (size of file, type of file, etc.)? I will be checking in 13 people in four cabins.

Checked my family of 3 in last night for our May cruise. Be prepared for the slow wheel of doom no matter which method you use. I had taken pictures of passports and head shots on my phone and also downloaded them on laptop and both were slow.

 

[DisneyDadWV]

Last time we cruised we had two rooms so two reservations. I did the first one on my laptop and the second one from my phone. It was significantly faster and easier from the phone.

Thank you!

 

[ssgtravel]

Silly question, sorry--do they want a picture of both pages of the passport (e.g., including the signature page) or just the page with the photo and data, or doesn't it matter?

 

[randumb0]

Silly question, sorry--do they want a picture of both pages of the passport (e.g., including the signature page) or just the page with the photo and data, or doesn't it matter?

Just the photo page

 

[4 mickey]

Omg you guys
I did my online check in this morning
it ask I’d number I did put passport number and somewhere expiration date I put exp of our passports
while I did put our pictures head shoulder shot
filled cc info
and all
I was never asked to put our passport info was able to complete all
and now ( as shown here on my picture ) I have 3 green lights
but one pending while I know it can be pending until a few days before cruise
what if I tgey needed my passport pictures and I didn’t do it ?
but why then didn’t put a message of error I was missing a filed to complete ?
as if I wasn’t nerve wreck enough omg
can I be in trouble ?

 

[4 mickey]

Please reassure me I am about to cry ..