We have a cruise booked on the Brilliance of the Seas for September 2022. I am wanting to upgrade from an ocean view room to an obstructed balcony. Is the only way to do this by calling in? Between my mom and I, we phoned Royal 4 times today to get our reservations linked and upgrade our rooms and the 4th time they told me the reservations weren’t linked, even though my mom had already called to have them linked and I had already called once after that and confirmed they were linked. So they wouldn’t allow me to upgrade both rooms. At that point I gave up because I had reached my limit of dealing with this issue. Customer service is clearly not great with Royal so I’m already frustrated with them and I haven’t even cruised with them yet! Is there a way to do this online? I don’t see anything on their website but maybe I’m missing something. Thanks!