I asked CRO to see about upgrading my room at Poly to Concierge (December 04) They said they'd get back to me.
2 days later, my upgrade must have come through, because the resort charged my credit card an additional (almost) $700.00.
Had I known it would be that much, I would have bowed out and prayed for a reduced rate upgrade when I check in.
I ended up calling and having the upgrade cancelled. We'll see what happens.