Originally posted by TexasAggie
When we have upgraded Hoppers to APs in the past, they always gave us full credit for what we paid for the Hoppers but started our year on the date of first use of the Hopper. This was regardless of how many days we had used on the Hoppers (but they weren't used up yet, of course). We have never upgraded within 7 days of first use of the Hopper, always months later (when we came back unexpectedly. If we had known we'd be back then when we bought the Hoppers, we'd have bought APs to begin with!). We have not done this for two or three years however so policy may have changed....