A Word of Caution
Kroger & Harris Teeter are offering the same promotion;
Save $3 on Visa or Mastercard Gift Card
Over on
Doctor of Credit the comments are heated as
US Bank National Association fails at fixing the ability to validate and register Visa gift cards online at
prepaidgiftbalance.com.
After entering the sixteen digit account number and three digit CVV/Pin, a banner pops up asking you to call 1-888-853-9536 to change your pin to a four digit code which is done through their automated system. From there you still need to stay on the phone to speak to a customer service rep in order to register the gift card in your name and mailing address, without it the card is useless. The wait time to connect with a CSR is exasperating.
Even though the comments highlight US Bank National Association's Visa gift cards, I can confirm the issues extend to their Mastercard gift cards.
After registering two cards successfully the system failed on the third and fourth MC gift cards. Separate calls had to be placed due to the phone center dropping the calls. Also note, clearing your history or going incognito did not work.
Registering your Visa and/or Mastercard gift cards issued by
US Bank National Association is an arduous process and it doesn't matter where you purchase them from, proceed with caution or simply avoid purchasing them.
Edit to add:
Blackhawk Network is the supplier of gift cards at Kroger, Harris Teeter and more, if your going to contact anyone I think you should also inform them as well.
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