gottalovepluto
DIS Legend
- Joined
- Jul 14, 2014
- Messages
- 23,259
Did you file a dispute for the charge on the debit/credit card you used to buy the bad gc? If not do it immediately, you only have a few months to do this. Sometimes it’s all it takes to get your issue escalated to a customer service team that can actually fix it.A cautionary tale for those of us collecting gift cards here. I've been collecting Home Depot gift cards for several months to save for a larger purchase and just went to use them this weekend. Of the several hundred gc I had, one e-gift card purchased from Staples from a few months back came up with a $0 balance. I've been getting the runaround from Staples and their gift card team all weekend and this morning. (Tried this morning thinking maybe the weekday team would be better than the weekend team, but no.) Probably chalk this one up as a loss, but I'll stop collecting the gift cards that I can't move over (like DGC) or store in my account (like Amazon). The $25 lost is easily most of the savings I would have gained on a $300 purchase.