schumigirl
It’s a bit of a roodie doodie word for lady parts!
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- May 15, 2007
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Welcome to the new Universal Terra Luna thread.
Any questions and comments are more than welcome, as you can imagine as this hotel isn`t open yet we don`t have all the info and some links may be empty.
macraven and I will try to update them when we can.
Opening date March 25th 2025
Early Park Admission
Enjoy Early Park Admission† to The Wizarding World of Harry Potter™ and Universal Volcano Bay, up to one hour before the park opens (Valid theme park admission required. Select attractions.)
Any questions and comments are more than welcome, as you can imagine as this hotel isn`t open yet we don`t have all the info and some links may be empty.
macraven and I will try to update them when we can.
Opening date March 25th 2025
Early Park Admission
Enjoy Early Park Admission† to The Wizarding World of Harry Potter™ and Universal Volcano Bay, up to one hour before the park opens (Valid theme park admission required. Select attractions.)
Information & Policies
Check-In And Check-Out Times
Universal Terra Luna Resort check-in is at 4 pm, and check-out is at 11 am. You may check out by television, phone, express check-out box available at the front desk or traditional check-out at the front desk.
Deposit Requirements
The credit card will be charged within five business days of the booking date, and the deposit is equal to the first night’s room rate plus tax. Arrivals within five days of booking will have their credit card charged upon hotel check-in. Full cancellation policies apply.
Please note, deposits are forfeited if you check out of the hotel prior to the check-out date.
Accepted Forms of Payment
The following major credit cards, as well as money orders and personal, certified and travel agency checks are accepted for deposits*:
- Visa®
- American Express®
- Diners Club International®
- Discover®/NOVUS
- Japanese Credit Bureau (JCB)
- Mastercard®
Universal Orlando's resort hotels will include applicable taxes to be collected each night of your stay, and they are included as a percentage of the room charge.
Florida State Sales Tax: 6.5%
Orange County Occupancy Tax: 6%
Total Tax: 12.5%
Cancellation Policy
Six days or more prior to stay: full refund
Zero to five days prior to stay: cancellation fee of one night's room rate, plus tax
Please note, deposits are forfeited if you check out of the hotel prior to the check-out date.
Address And Phone Number
Universal Terra Luna Resort
5500 Epic Blvd.
Orlando, FL 32819
Reservations
Room Reservations: (888)273-1311
Lost And Found
If you believe you lost an item at Universal Terra Luna Resort, call the front-desk and ask for Lost And Found.
If you believe you lost your item inside one of our theme parks, click the link(s) listed below.
Universal Islands of Adventure: click here
Universal Studios Florida: click here
Universal Volcano Bay: click here
Transportation And Parking
Transportation
This hotel offers complimentary shuttle bus transportation to the hub at Universal CityWalk for access to Universal Studios Florida and Universal Islands of Adventure theme parks. An additional dedicated bus route connects to Universal Volcano Bay water theme park.
Airport Transportation
Universal’s SuperStar Shuttle provides dedicated welcome service and transportation between Orlando International Airport and our spectacular Universal Orlando Resort Hotels (fees apply). Guests may inquire about booking this service by calling 800-823-4733 prior to their arrival at Orlando International Airport.
Rental Car Service
The Avis® car rental desk is located in the hotel lobby and is open seven days a week from 8 am – 6 pm.
Overnight Guest Parking
Self parking, $30* plus tax per night, per vehicle.
Rates are subject to change without notice.
Day Guest Parking
Self Parking: $65*
0-5 minutes: Complimentary
5 minutes – 30 minutes: $10* plus tax, per vehicle
30 minutes or more: $50* plus tax per day, per vehicle
*Rates are subject to change without notice.
Guests With Disabilities
All resort hotels at Universal Orlando are compliant with ADA (Americans with Disabilities Act) guidelines in specially equipped guest rooms, and restaurants are wheelchair accessible.
Accessibility Features:
- Closed-caption television
- Closets with rods 48" high
- Doors with peepholes 3' 6" from the floor
- Entry doors 36" wide
- Roll-in shower stall with adjustable shower head; or combination shower/tub with adjustable shower head, tub seat and hand bar
- Smoke detector with light
- Toilets with hand bar
- All entrances to individual guest rooms include the room number in braille
- Hearing Impaired Kits (that include a TDD relay service) are available from the front desk for use in any guest room
For guests who need to rent a mobility scooter during their stay, we have four preferred vendors allowed to deliver equipment on hotel property.
The preferred vendors are listed below. Please be aware that no other companies are allowed to deliver mobility scooters on hotel property.
Hotel Services
Complimentary cribs are available upon request.
Extra Person Charge
- An additional charge of $20 per extra adult applies for more than 2 adult guests per room.
Enjoy complimentary WiFi in each room and most common areas of the hotel, or upgrade to Premium Plus^^^ WiFi for optimal entertainment and business needs.
Mail Services
Guest can receive mail throughout their stay. If you intend to receive mail during your stay, please be sure to include the resort's mailing address, along with your name and arrival day for your reservation.
Please note that a $5 per package handling fee will apply to all packages that are received through the Luggage Service desk.
The hotel cannot accept groceries or any other perishables that are mailed to the hotel.
Hotel Policies
For your safety and enjoyment of Universal Orlando Hotels, please note the following: Guests are not permitted to have any type of explosive, weapon, item that can be used as a weapon or has the appearance of a weapon, illegal items or substances within Universal Orlando Hotels. This includes guest rooms and public areas within all resort hotels. Click here to view all Universal Orlando Resort policies & restrictions.
Age Requirements
You must be 21 years of age, and provide proper identification upon check-in, to book a room at any Universal Orlando Resort hotel. There must be at least one person in the reserved room who is 21 years of age or older. Guests with active Military IDs who are at least 17 years of age will be able to check in. The military member must be staying in the room and is only valid for one room.
Modifying Your Reservation
Modifications to existing reservations are subject to availability at time of change. To retrieve your reservation, click here.
Pet Policy
Universal Terra Luna Resort does not allow pets but if you want to bring your furry friend, the following hotels allow pets for a fee of $100†††: Loews Portofino Bay Hotel, Hard Rock Hotel®, Loews Royal Pacific Resort and Loews Sapphire Falls Resort.
Smoking Policy
All of our hotels are 100% smoke free. Our non-smoking policy applies to all areas of the hotels, with the exception of designated outdoor smoking areas. The cleaning fee for smoking in guest rooms is $250.
Severe Weather Cancellation Policy
While an incredible vacation awaits at Universal Orlando Resort, unfortunately we can't make guarantees about the weather, but your travel plans can still be stress-free. In the event that a hurricane or tropical storm warning is issued by the National Hurricane Center or a state of emergency is declared for the Orlando area or in your place of residence, within seven days of your arrival, you can contact our team in advance to reschedule or cancel your Universal Parks & Resorts Vacations Package, hotel room only accommodations and Universal Orlando theme park tickets booked directly with Universal Orlando, without any cancellation or change fees imposed.
Dining at Universal Terra Luna Resort
Must be 21+ with valid photo ID to purchase and consume alcoholic beverages.
Luna Bar
Luna Bar is the lobby bar featuring craft cocktails curated with unique ingredients. As well, all the classics, along with beer and wine, are available.
See More Details
Pizza Delivery
The drapes are drawn. It's time to relax. You’re in your most comfortable sleepwear. And suddenly, a pizza craving strikes. You know what to do. Pick up that phone and tell 'em what you need.
See More Details
Moonrise Bar and Moonrise Grill
Moonrise Bar and Moonrise Grill is a full-service bar featuring rum drinks, beer, wine, and a separate grill with a menu full of poolside favorites like burgers, quesadillas, salads and more.
See More Details
Omega Cafe and Market
It's easy to feed the gang at Omega Cafe and Market, where breakfast, lunch and dinner are available, featuring American classics like burgers, paninis, fried chicken and pastas.
See More Details
https://www.universalorlando.com/web/en/us/things-to-do/dining/omega-market-and-cafe
https://www.universalorlando.com/web/en/us/things-to-do/dining/omega-market-and-cafe
https://www.universalorlando.com/web/en/us/things-to-do/dining/omega-market-and-cafe
Pools & activities at Terra Luna Resort
By Sunlight or Moonlight, This Pool is Always Right
The resort features a zero-entry pool with a hot tub, lounge and table-top seating in the pool area and select outdoor games.
Let's Play a Game
Your favorite games can be found in the hotel’s game room. Just purchase a game card and then let the games begin.
Stay Fit During Your Stay
A complimentary, state-of-the-art fitness center featuring a variety of strength and cardio equipment is available for use by hotel guests.
The Store with More – Universal Studios Store
On the lobby level is the store with more. The Universal Studios Store has everything from towels to tees, toys to toiletries.
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