UNBELIEVABLE Complimentary upgrade!

[wdw4us2]

DH and I just returned from a 4 day 3 night stay at YC. We booked a standard room with the FL resident code. DH faxed YC 5 days before we left asking for an upper floor room away from the elevators. He also mentioned we were celebrating our 15th Wedding Anniversary. We were not expecting anything special.

Well, we checked in on Wednesday at 6:15 pm. The CM at check-in said, "Oh, we have given you a complimentary upgrade to a water view room." "Thank you!" we said. CM: "By the way, you've also been given a complimentary upgrade to Concierge." We about died!!

Needless to say, our trip was wonderful and the YC was the best! Right after I get done here, I'm working on my letter to the YC manager.

Moral of the story: It never hurts to fax requests, so long as you don't expect anything extra in return!

Lisa

 

[CaliforniaDreaming]

How cool! That's great!

 

[izzarelli]

That's so great!! I bet you had a wonderful time. How was the YC concierge?

BTW, congrats on your Anniversary!

 

[MinnieGi]

WOW!!!!!!! That is so awesome! Happy Anniversary and I'm glad it was such a memorable one!

 

[chrissyk]

This is so great! You must have had a BLAST there! DH and I are going to be staying at the GF from May 11th-May 18th, and we are celebrating our 5th anniversary. I mentioned this to CRO when I called to pay the balance on our trip, but I never thought of also mentioning it when we fax our room request. Great idea! I'd LOVE to get an upgrade to concierge, but I'm not expecting anything.

 

[wdw4us2]

YC Concierge was excellent! The CM's who work there are friendly, always asking if you need anything when you walk by their desk, asked how your day was, etc. The lounge was spacious, clean and comfortable. The food offerings were very good and replenished often.

Our room was immaculate! When they did turn-down, they also put in clean towels and tidied up the room.

I highly recommend YC Concierge to anyone who is considering it!

Lisa

 

[Tina26]

OMG!! That is awesome!! So glad you had such a great time

 

[cindala]

We too were upgraded from standard to concierge last summer, without requesting it or faxing in anything! The YC is great for going the extra mile. If they have something to upgrade you to, they usually will, even without you asking.

The whole staff there is wonderful, and concierge was great. Glad you had a great trip too!

 

[Beanie]

That is wonderful! What a great time you must have had at the YC!! Glad to hear the staff is so nice! What a great comp for you!

 

[Debi]

Wow, what an impressive upgrade! Congratulations!

 

[Tink42]

Congratulations. We also got upgraded to a boardwalk view, concierge suite at the Boardwalk Inn. We had booked a standard room and did not ask for any requests nor was it our anniversary. I only wish we had been staying for more than one night. It was amazing and it was nice to get completely out of the blue.