Originally posted by Crazy4mandms
....2 questions: I have 4 people in the room but assume that I don't have to purchase UPHs for everyone...
If you purchase the UPH at check in, you can get one for just one person. If you try to add it to your current reservation through WDTC/CRO, they will not allow you to get it for anything less than for all 4 people.
...and also, if I arrive at 9 am but can't check in until 3 pm...can I still get my UPH and start using it?
You can check in at anytime but your room may not be ready until 3 pm. You will be able to get your UPH and start using it.