Ugh problems booking dining 180 +10

[monorailmom]

Okay, I'm about at my wit's end!!!! I am not a newbie. We are DVC, AP holders...,and I am a TA for crying out loud!! But *every single time* we try to book dining on our 180 day mark, we can't book past our first day. No two CM's seem to ever have the same excuse/solution to this problem. Luckily for us, our May trip is just DH and I celebrating our 25th anniversary, and we aren't looking for any of the popular restaurants, so it's not a big deal. Except that it is. It shouldn't be a problem every time!!!

If anyone knows what I am missing here, please share.

 

[bwang123]

you are not alone. the website is broken for this usage, had the same problem a few weeks ago for my 180+10. calling in works with room reservation number but i had a problem linking those call-in dining reservations to MDE.

 

[ThisIsJason]

Had the same problem back on the 6th. Finally had to break down and call at 7am. Was able to get what I wanted booked and everything linked to MDE fine, which is a good thing because I never received confirmation emails about the phone bookings.

 

[ffcheff]

Having the same issue this week. I did get all the reservations I wanted so far. I will try calling for the rest today.

 

[DisneyFirstTimer10]

Me too- bummed. I really hope this doesnt happen when I go to make my FP+ selections

 

[Deb & Bill]

For some reason, 180+10 doesn't work with DVC reservations on line. Never has. Just call Dining to make them instead.

 

[DenLo]

For some reason, 180+10 doesn't work with DVC reservations on line. Never has. Just call Dining to make them instead.

We had three way split stay in May 2014 and had no problems making ADRs. This time we could only book the first day. And even though we are now at the 180 day mark for other days we still cannot book any other ADRs for May 2015 trip.

Edit: Just booked a second ADR at the current 180 day mark. It looks like ADRs only works at 180 days or less.

 

[get_us_to_WDW]

I had the same problem this week. I got up at 6am on Saturday morning to attempt online booking. Normally I wouldn't, but we have a few very special reservations in mind for this trip and a large party so I decided to go the extra mile. I could book our first day but nothing else. I could see available times for days 2-10 but when I attempted to book it failed. I waited until 7am and called and was able to get everything I wanted and the ADRs appeared in my MDE immediately.

Today I wanted to add one meal and still no luck online. I called WDW IT help and they told me that you can only book 180 days out online. They are in the process of developing a system that will allow for 180 + 10 online but it is not yet operational. It works sometimes but is very finicky. The best thing to do is call for your +10 days. I asked if my DVC reservation number was the problem and was told "Oh no, it has nothing to do with your DVC number."

 

[jackskellingtonsgirl]

YES!!!! I am about to lose my mind over this!!!

Friday was our 180 mark. I made ONE ADR and then all I could get was error messages. The reservation is linked to MDE and it allows me to click on all of the dates the reservation covers, BUT no ADRs except for the day that is precisely 180. After struggling for 4 days, I shot them a rather nasty e-mail. They shot back a rather nasty e-mail, basically telling me I am either outside my 180 mark OR I am an idiot. They very haughtily informed me there is NO glitch on their end. The fact that I can not book ADRs from ANY device, through ANY website or app, on ANY network or browser is MY fault.

Oh, and that crap about not being able to book online for 180+10? LIES! I booked 180+10 online for our June and our October trips. Nice try, WDW IT.

 

[Msmithmd]

YES!!!! I am about to lose my mind over this!!! Friday was our 180 mark. I made ONE ADR and then all I could get was error messages. The reservation is linked to MDE and it allows me to click on all of the dates the reservation covers, BUT no ADRs except for the day that is precisely 180. After struggling for 4 days, I shot them a rather nasty e-mail. They shot back a rather nasty e-mail, basically telling me I am either outside my 180 mark OR I am an idiot. They very haughtily informed me there is NO glitch on their end. The fact that I can not book ADRs from ANY device, through ANY website or app, on ANY network or browser is MY fault. Oh, and that crap about not being able to book online for 180+10? LIES! I booked 180+10 online for our June and our October trips. Nice try, WDW IT.

Just write down on paper what you want and call the 1-800 number. Then put beside your desires the actual reservation times. They will email you confirmations and the stuff will show up on MDE.

Works every time. Old school, but gosh after trying online for four days, I'm surprised you haven't done this.

 

[CMouser]

I was able to book all my adrs today right at my 180+10 online. It only worked if I was logged onto disney.com and then clicked the my disney experience . I hope that helps

 

[Sammie]

Well it worked for me. I had no problem booking 180+10 with my DVC reservation.

 

[jackskellingtonsgirl]

Just write down on paper what you want and call the 1-800 number. Then put beside your desires the actual reservation times. They will email you confirmations and the stuff will show up on MDE.

Works every time. Old school, but gosh after trying online for four days, I'm surprised you haven't done this.

I can't be bothered to go through the process of calling.
Really, at this point, it is the principle of it. We should able to book dining for length of stay online. I shouldn't have to call. I shouldn't have to e-mail Guest Relations, or Member Services, or sit on the phone on hold for Tech support. The website should work. And WDW needs to be accountable, not tell me that I must be doing something wrong because THEIR system is infallible.

 

[DenLo]

I select one of the times they offer me and then it comes back and says the system cannot find any available times right now. What??? And I am within 180 days. The ADR system really needs fixing.

 

[browniemtb]

I had a issue last night.....couldn't book a reservation because it said the system was temporarily unavailable. But I tried another restaurant and it worked....went back to the original and it worked. Must have been a temporary glitch. Hope you got all the reservation you wanted.......

 

[jackskellingtonsgirl]

I select one of the times they offer me and then it comes back and says the system cannot find any available times right now. What??? And I am within 180 days. The ADR system really needs fixing.

That's what it was doing to me when I tried to book anything further out than 180. So annoying.

 

[dvcblt93]

I've had problems in the past, I just picked up the phone and called, problem solved!

 

[Andyman33]

I
Had same issue. Had to call because only the 180 worked not the +10

 

[keishashadow]

For some reason, 180+10 doesn't work with DVC reservations on line. Never has. Just call Dining to make them instead.

After missing out on BOG the last three trips, called exactly at 7 am & wound up waiting on hold for 1 hour & 43 minutes for dining rep. Would've hung up after an hour but MS has notice they were doing maintenance and didn't know if the CMs would be able to help me.



indicated that I felt it was totally unacceptable and CM indicated he was surprised it's still an ongoing problem and suggested I email Disney with my concerns. been there, done that, received generic reply.

 

[Sammie]

I am curious about this situation as I have never had any problems booking dining at 180+10.

Are those having trouble using a phone or notepad?

I use my home PC, Google Chrome browser.

As soon as I book my DVC reservation at 11 or 7 months I check to make sure it is listed under My Reservations and Tickets on my MDE account at disneyworld.go.com

On the day I can book, I sign into my MDE account, go to the Tab for Things to Do then Dining, Make Reservations. I scroll through the alphabetical listing of all the restaurants until I find the one I want,

Then click on the arrow at the right side and on the page that opens and in the Check Availability box enter my dates and party size and time wanted.

I don't know if this will help any of you but I just find it so odd, some have so much trouble and others don't have it, never.

You would think if it was a glitch we would all experience at some point.