i was just checking out the new disney website and it says that turndown service is for concierge guests only. i thought it was provided to everyone at GF! can someone please clarify?
I was just at the Grand Floridian for a few nights starting on November 16th. We just had a lagoon view room no concierge and we had turn down service every night!
Same thing with us in August - we had turndown...although sometimes they came too late. I requested early turndown but noticed sometimes they weren't in our hallway until 9:30 (even if I requested early). By then we had the "Do Not Disturb" sign posted as the kiddies were sleeping. But she always left us chocolates in a little bag for us.