Trouble with Disney website

[kenly777]

Have not been able to login all weekend. Keeps coming up with server busy or maintenance issue. I have tried from both laptop and iPad. Is anyone else having problems? Any suggestions to fix it?

 

[Meriweather]

a lot of people are getting that......but if you go to My Disney Experience in the top right, it will open your page.
I have done it many times over the weekend.

 

[AngiTN]

a lot of people are getting that......but if you go to My Disney Experience in the top right, it will open your page.
I have done it many times over the weekend.

I can't. When I click that I get the Server Busy message. At least this morning I do. I can click the Itinerary or the Tickets/Reservations and I can see my info but I can't click on MDE to see it.

 

[Redarrow5150]

You need to click at the top right with the Mickey Icon.

I can't. When I click that I get the Server Busy message. At least this morning I do. I can click the Itinerary or the Tickets/Reservations and I can see my info but I can't click on MDE to see it.

 

[AngiTN]

You need to click at the top right with the Mickey Icon.

That is what I click. It brings up the Server unavailable message for me. I can click the other links and it works.

 

[Jedimike]

I am getting the same error! Have tried last night, early this morning and just now (afternoon). No dice.

 

[rpk1951]

same error

 

[georgiesgirl]

same problem for us

 

[Alice Sr.]

a lot of people are getting that......but if you go to My Disney Experience in the top right, it will open your page.
I have done it many times over the weekend.

That doesn't give you the countdown until your vacation or the messages. I can't remember how many days I had to revise the names or colors of the MB's. I hate to call and increase wait times for someone who needs to speak to a CM. Our trip is 12/14, we just received the ME tickets and luggage tags and the names of 3 of our guests are spelled wrong. Not the end of the world if their MB have the wrong name on them but would be nice to get them corrected if possible. I have corrected the spelling about a gazillion times so maybe it's just meant to be, lol.

 

[Meriweather]

same problem for us

I get the server busy too when I sign it, but then in the upper right MyDisneyExperience with the Mickey Icon, I click on it and it opens my page. Used it today.

 

[AngiTN]

I get the server busy too when I sign it, but then in the upper right MyDisneyExperience with the Mickey Icon, I click on it and it opens my page. Used it today.

I wish that worked for me. I want to check and see if our bands shipped yet. No matter when I click the Mickey Icon I get a server busy message. I can see our info clicking each individual link, but those won't give the MB info. I just tried again and still no go. I'm using Chrome, wonder if that makes a difference?

ETA - I found a way to get to the bands. Somehow I missed that before

 

[Redarrow5150]

It doesn't matter as I've tried IE, Chrome and Firefox and nothing works. I can't believe it's taken this long for Disney to fix this issue. It's been going on for at least four days now probably even longer.

I wish that worked for me. I want to check and see if our bands shipped yet. No matter when I click the Mickey Icon I get a server busy message. I can see our info clicking each individual link, but those won't give the MB info. I just tried again and still no go. I'm using Chrome, wonder if that makes a difference?

ETA - I found a way to get to the bands. Somehow I missed that before

 

[Alice Sr.]

ETA - I found a way to get to the bands. Somehow I missed that before

I did try the Mickey icon in upper right doesn't work for me. Is that the way you got your MB info or did you find a different way? TIA

 

[kenly777]

Still no luck. Getting aggravated.

 

[Alice Sr.]

Got it thanks!

 

[Meldev]

Having trouble yesterday and today with website as well.

 

[orlando79]

I can log into MyDisneyExperience.com, but after the hanging Jiminy leaves it crashes with a blank screen. IE11 tells me it is a HTTP 500 error (server error on their end). The results are the same on all browsers and computers I've tried, for about a week. We're on site, but a visit to the MM+ "help" disk in the Town Square Theater did not yield any useful results. I did log onto my regular Disney account and change something minor in my profile to maybe force relinking stuff in the database. Otherwise (1) the previous suggestion about clicking the MDE on the regular WDW site will get into part of the system, (2) I can see FP from a tablet app and (3) I can get to the Memory picture package thingie (and thus download photo files) from mydisneyphotopass.com on a computer.

 

[DisneyWisher]

I was able to log in..book a room,,pay for deposit on room only...went to buy tickets and it declined CC...tried again still declined..called CC co, no issues there a lot of available credit...tried again declined again...called Disney to buy tix over phone..told no problem.."will they link to my MDE?...sure will...after 10 mins still not linked, called back because I never received email...it's only a confirmation and told I'd have to wait to receive tickets to get to link them.,.grrr...we are 55 days out