Universal has a written policy dogs not to be left unattended. You state that you were allowed to do so and for the record I totally believe that’s what you were told.
Gee I wonder where people get the idea that the stated rules will be broken?
This really is frustrating. For years and years I have had to fight for my rights at Disney and other places like universal. While others seem to just are allowed to do what they want.
1) three years ago, Disney told me to bad for me because they had no way to let me on rides that restrict my service dog, I either had to pay for a companion to come or skip any ride that the dog was not allowed on. Once sued they put kennels in place, and I still fight for equal assess, a year ago June it took me 2 hours to ride space mountain with a fast pass because the person who could use the kennel refused to come and watch the dog. Last May I spent 5 days not allowed to ride space mountain because someone stole the kennel and they had to order a new one.
2) four years ago Disney tried to bill me for extra cleaning in a resort room my guide dog was in, $200, I told them I had a guide dog, and asked if there was any damage, no no damage they found dog hair and wanted to charge me for the extra cleaning, against ADA.
3) most of Disney is wonderful with my service dog but a few places I refuse to go because of how we are treated, like 1900 Park Ave, once seated the manager stood at the pole 5 ft from the table and refused to stop steering at the dog the hour we sat to eat. If Disney can not put up with a service dog, what will happen to regular dogs.
4) a dog I. The room. Every policy Disney has states I am not allowed and I have always been reminded of this, to leave the dog in the room. I said I would never post this but now that Disney is changing its policies here goes. I have a $60000 trained service dog from Guiding eyes for the blind in NY. Last year in June I wanted to take my granddaughter on the animal kingdom tour that lets you feed giraffes and such. None and I mean none of animal kingdom tours allows you to take a service dog. It took working with Disney 6 months to come up with solutions to allowing my grandbaby to go on the tour with me for her 11 th birthday.and believe me I appreciate everything the CM did to help me get there, but it furiates me that a year later, any dog can be left in a room. It took no less than 50 phone calls. It took me having to book a room at animal kingdom lodge jambo house. It took at least 20 CM working together to pull this off.
I woke up and took the dog out, went to the breakfast at bomas, with the dog, part of the tour. The tour guide then waited as I took the dog potty and brought her to the room, where I meet the manager of jambo house, who watched as I put the dog in the room. I told them that the dog is well trained and would not need to go potty but they checked on her every hour for four hours and also did take her out once but she did not go potty.
Now one year later, any dog can be left in a room for hours without any problem with Disney, than why just one year ago was it such a problem.
5) I have tried for years to get access to the dog kennel near POR, I can't so rather than accommodate just one guess they are going to flip and now accommodate 1000 and take more away from me. Disney for years have told me I can use the kennels. Yes but haw does a blind person get to the kennels, they don't have buses. They don't have pick up services, which would be a much better plan than allowing all dogs in all rooms.
6) Disney buses can not accommodate dogs, even a service dog has a hard time and we do buses daily at home, Disney buses are a lot more crowded, have no safety for dogs, my home town buses have separations under the seats, at Disney my dog slides from one side of the bus to the other. If I have to rely on buses at night, I have to wait an hour or more after park close or the buses are to full for us to ride safely.
Ugh, I work so hard for equal access and once I start to finally get it, Disney says well it works for these service dogs let's have all dogs come and try it. It is a total slap in the face for those of us who need equal access.it also has damaging effects on us also, when this does not work, service dogs will not be treated nicely. I think right from the beginning I will be treated as I was 10 years ago by Disney. I will be stopped as I walk into the restaurants, I will be stopped as I enter the pools, I will be stopped as I enter the parks. Is that a service dog, and then more questions, most of my vacation will be about answering the questions about my dog and about this new policy. I will have to hear from CM as to why they had to stop me, and how they had 50 or 100 dogs a day trying to get into the parks, or how 20 rooms are now demolished because the dogs chewed or peed or pooped in them. How more rooms have fleas than bed bugs.
If they are going to do this, and believe me I think it is the worst idea in the world, than they should I force that all dogs other than service dogs have a spot at the kennel during the day and not be allowed to stay in the rooms.
Ugh, I am just so frustrated and then Disney CM just give whatever story sounds the best. I hope and pray the idea is meet with Disney greed, start with the $50 a night and like most things Disney raise it to $100 by next month and then enforce that the dogs must be at the kennels during the day which is another $40 or $50 and for most people, $140 to $150 a night will make them think twice before they bring a dog to Disney.
Again ugh, ugh, ugh.