Trial ended: Testing of new ADA friendlier park entry system

[SueM in MN]

I doubt they will get rid of the finger scan as it helps cut down on fraud, however I have been told that for those with disabilities they can override the finger scan. I will post more this week when I am able to verify.

I do know Sea World can code a ticket to not ask for the finger scanner. Hopefully everything I have been told by WDW is true and they can do the same thing.

I can verify that they can override the finger scan for guests with disabilities.
It is not possible for my DD to get her finger in position to use the scanner, so she has always had an override done by the CM.

In her case, the CM can see that she is not able to reach the scanner while seated in her wheelchair and she has a seat belt and foot straps, so it's pretty obvious that she can't get out of her chair to reach the scanner.

Who ever is taking her in, DH or me, just tells the CM "this is her ticket that im putting in" and we put the ticket into the machine for her. The CM pushes a button to tell the machine there will not be a finger scan and the ticket pops out the back of the machine. That unlocks the turnstile, then the CM advances the turnstile until it locks again. At that point DH or I put in our ticket, do the finger scan and the turnstile unlocks. because we have to push DD through a gate, the CM advances the turnstile again and then opens the gate to let DD and whoever is pushing her wheelchair through.

EDITED TO ADD: the boards are acting up and posts are not showing up in order. This post was ma after livndisney posted to say she was not sure.

 

[bookwormde]

I think having the finger scanner (and the card swipe) so that they can be approached from more than 1 angle does help. I am really surprised that they have never used a holographicly protected sticker for those who are unable or whose disability make finger scanning inconsistent so the CMs do not have to make an individaul judgement each time.
I do think that as they review the videos they are going to find that they still need "rope line guides" for keep the approaches organized.
All in all I found it a great improvement even as it was tested for the average visitor, family groups, and individuals with disabilities.
I am sure they will continue to refine the process before implementing.
bookwormde

 

[I Love Pluto]

I'm not sure what you mean about having to back up into the crowed from the looks of it it looked like you could pull up beside it scan your card and finger and then just drive right into the park.

Unless someone uses an ECV, he/she could not understand why I said "back up, away from",etc.

A person walking turns around, changes direction easily, moves over easily to not smack into another person, etc. An ECV user can't just change direction without some sort of steering change, often involving "backing up" or "away from", sometimes needing others to move slightly for you to have room.

PULLING UP TO SCAN MY FINGER is not the same as WALKING UP TO SCAN.

Try "pulling up to" your kitchen countertop to make dinner. WALK away from it on your ECV. DON'T back up. (Come on, give me a break!)

Please note - I do have a Master's degree. I am not stupid. I do use an ECV. I asked a question that was a concern to me. I do not need sarcasm in an answer. Thank you.

 

[livndisney]

I doubt they will get rid of the finger scan as it helps cut down on fraud, however I have been told that for those with disabilities they can override the finger scan. I will post more this week when I am able to verify.

I do know Sea World can code a ticket to not ask for the finger scanner. Hopefully everything I have been told by WDW is true and they can do the same thing.

EDITED BY MODERATOR TO ADD: POSTS ARE SHOWING UP OUT OF ORDER. I REPLIED TO LIVNDISNEY TO VERIFY THAT WDW CAN OVERRIDE THE NEED TO TO DO THE FINGER SCAN.
BECAUSE OF A GLITCH IN THE BOARDS, MY REPLY TO HER IS SHOWING UP BEFORE HER POST.
THAT IS WHY I AM TAKING THE UNUSUAL STEP OF POSTING AN EDIT IN HER RESPONSE.

Gee Sue, I just thought you were so informed you could reply with an answer before the question was even asked

 

[livndisney]

Unless someone uses an ECV, he/she could not understand why I said "back up, away from",etc.

A person walking turns around, changes direction easily, moves over easily to not smack into another person, etc. An ECV user can't just change direction without some sort of steering change, often involving "backing up" or "away from", sometimes needing others to move slightly for you to have room.

PULLING UP TO SCAN MY FINGER is not the same as WALKING UP TO SCAN.

Try "pulling up to" your kitchen countertop to make dinner. WALK away from it on your ECV. DON'T back up. (Come on, give me a break!)

Please note - I do have a Master's degree. I am not stupid. I do use an ECV. I asked a question that was a concern to me. I do not need sarcasm in an answer. Thank you.

I don't think the pp meant any harm, or sarcasm.

From what I saw of the testing area, as it was set up-in an ecv you would have a straight shot into the park if you pulled straight up to the sensor. The entrances were a good bit wider which would help in pulling in straight. Even if you pulled up at a slight angle, you would be ok to pull right in with no backing up due to the wider entrance and open space behind the sensor. The sensor is not long and narrow like the current ones, but rather just a pole(basically). You "should" be able to drive up, flash your ticket at the sensor and be on your way.

 

[EastYorkDisneyFan]

Unless someone uses an ECV, he/she could not understand why I said "back up, away from",etc.

A person walking turns around, changes direction easily, moves over easily to not smack into another person, etc. An ECV user can't just change direction without some sort of steering change, often involving "backing up" or "away from", sometimes needing others to move slightly for you to have room.

PULLING UP TO SCAN MY FINGER is not the same as WALKING UP TO SCAN.

Try "pulling up to" your kitchen countertop to make dinner. WALK away from it on your ECV. DON'T back up. (Come on, give me a break!)

Please note - I do have a Master's degree. I am not stupid. I do use an ECV. I asked a question that was a concern to me. I do not need sarcasm in an answer. Thank you.

Just so you know I wasn't trying to be sarcastic I was just asking why you thought you would have to back up your ECV after using the scanner. There was no turnstile to go through at the one they were testing.

 

[livndisney]

Had no problem at Epcot today, asked CM to override finger scan. Went to Studios and had CM INSIST on using the finger scan. Had a conversation with GS and the CM was (clearly) incorrect. Management worked with me to come up with a more permnant solution and will be speaking to the CM.

For anyone that is concerned about the finger scan. I was told it is optional, you can show photo ID instead.

 

[SueM in MN]

Had no problem at Epcot today, asked CM to override finger scan. Went to Studios and had CM INSIST on using the finger scan. Had a conversation with GS and the CM was (clearly) incorrect. Management worked with me to come up with a more permnant solution and will be speaking to the CM.

For anyone that is concerned about the finger scan. I was told it is optional, you can show photo ID instead.

That is consistent with what has been posted on the Theme Parks Board about finger scans.
Besides people with disabilities who may have difficulty doing the scan, there are people who posted in the past that they refuse the finger scan for privacy reasons because they are afraid that their fingerprint is being collected.

 

[livndisney]

That is consistent with what has been posted on the Theme Parks Board about finger scans.
Besides people with disabilities who may have difficulty doing the scan, there are people who posted in the past that they refuse the finger scan for privacy reasons because they are afraid that their fingerprint is being collected.

"Officially" the policy is to automatically override for disabilities. But um some CM's did not seem to get the memo. So we are going to try the suggestions we got today. I still wish they had a system like at SW.

 

[I Love Pluto]

livndisney - Thank you for your kindness. I visit the parks on a teacher schedule, so that includes crowds. Simply put, I was imagining moving around in a crowd. I have spinal degeneration which hinders arms and legs in all movements, even reaching out to scan my ticket. Backing up is painful, and I was concerned how much backing up I had to do. My question was asked from MY world, not the world others think of.

I appreciate your understanding. Put-downs hurt.



EastYorkDisneyFan - A person who USES an ECV or wheelchair has the right to question and/or criticize, not someone who doesn't. I was terribly offended. I'm over it, I guess.

 

[EastYorkDisneyFan]

EastYorkDisneyFan - A person who USES an ECV or wheelchair has the right to question and/or criticize, not someone who doesn't. I was terribly offended. I'm over it, I guess.

I'm not sure what you mean by that statement. I don't see what I said was wrong all I did was ask for you to clarify what you meant by back up. I'm very sorry that I don't understand what it is like to use a ECV or Wheelchair.

Also saying that I have no right to criticize someone just because I am able bodied I want an apology for that. No one has the right to dictate what any one else can and can not say.

 

[I Love Pluto]

Like I said - I was terribly offended. I am over it.

Apologies to you. I believe I may have come on too strong.

I am sorry.

 

[livndisney]

livndisney - Thank you for your kindness. I visit the parks on a teacher schedule, so that includes crowds. Simply put, I was imagining moving around in a crowd. I have spinal degeneration which hinders arms and legs in all movements, even reaching out to scan my ticket. Backing up is painful, and I was concerned how much backing up I had to do. My question was asked from MY world, not the world others think of.

I appreciate your understanding. Put-downs hurt.

I understand, I come from the world of limited movement as well. I wanted to suggest to you, that you can ask for the scan to be overridden. It was suggested to me (by WDW management) to have photo id handy and ask to not do the finger scan. We are having good luck with this at the parks.

 

[disney david]

I understand, I come from the world of limited movement as well. I wanted to suggest to you, that you can ask for the scan to be overridden. It was suggested to me (by WDW management) to have photo id handy and ask to not do the finger scan. We are having good luck with this at the parks.

I was at Epcot tonight in gate and a lady in a wheel chair put her ticket in and mbefore she could put her finger on e scanner the cm put her code in and she didn't have to put her finger through. She was happy the cm turn the turn style corner and her husband and let the ith use the gate. They didn't have to show I'd I am sure it be different with each cm and each park. So just have your I'd ready if you don't want to use the finger scanner.

 

[livndisney]

I was at Epcot tonight in gate and a lady in a wheel chair put her ticket in and mbefore she could put her finger on e scanner the cm put her code in and she didn't have to put her finger through. She was happy the cm turn the turn style corner and her husband and let the ith use the gate. They didn't have to show I'd I am sure it be different with each cm and each park. So just have your I'd ready if you don't want to use the finger scanner.

As stated previously, the finger scanner can be overridden for those with disabilities. After we had an issue with a turnstile CM, management suggested the ID as the finger scanner is optional for everyone, but the CM can ask for ID. As the op stated she has a hard time moving around, it would be better to have the ID ready incase she were to run into an ill informed CM at the turnstile.