Dallasmomoftwo
Mouseketeer
- Joined
- Dec 14, 2019
- Messages
- 161
I will have to add that it took me 4 phone calls to find someone who could tell me which S/D rooms were eligible. My first call was to DSS and they told me I had to call the hotel directly to verify. I called the hotel and they said I had to call a certain number at Disney to verify. They gave me the number, and it turned out to be (I think) tech support, where they had absolutely no clue what I was talking about and gave me some of the worst information I have ever gotten from any CM at Disney (i.e. AP holders are eligible to book CL FP even if you at not staying on property, you can only book CL FP 60 days out, etc.) I then called DSS for a second time and got a knowledgeable CM who said my alcove room qualified, and she verified it with her supervisor as well.