We used it and made a claim for delayed baggage. I contacted them while en route to the ship because our flight was delayed and we barely made it on board on time. They were very helpful and friendly when I spoke to them on the phone. And they paid our baggage claim with no problems. They did send my receipts back and ask for them to be itemized per person, but they paid the claim in a timely fashion.
GET UP TO A $1000 SHIPBOARD CREDIT AND AN EXCLUSIVE GIFT!
If you make your Disney Cruise Line reservation with Dreams Unlimited Travel you’ll receive these incredible shipboard credits to spend on your cruise!