We used CSA web direct through insuremytrip.com. It was one of the better companies w/good coverage at one of the cheapest prices. Also, if you are seeking ins outside of the 14 day window from when you first put down your deposit, most ins. cos won't cover preexisting conditions (whether for medical or for trip cancellation/interruption purposes). This preexisting condition exclusion extends to family members. The reason I went with CSA over the others is that it only extends to family members that are scheduled to travel with us. DH & I don't have any preexisting probs, so we aren't worried about us. But, what if a family member who's staying behind does have a problem or worse, dies. Hopefully this won't happen, but I liked CSA for that reason.