I'm one of the ones who complained a LOT about our MK shoot.
Our wedding was almost a year ago - in fact, we are getting ready to go down to Disney for our 1 year anniversary soon. October 29th.
When we complained about the quality AND quantity of shots taken, we kept being told that they couldn't understand why we were upset, they couldn't see anything wrong with the pictures, and after all, we were only seeing the proofs, we had no idea what the pictures would look like after they "touched them up". And that they don't guarantee how many pictures you'll get, and that we had gotten quite a few, certainly as many as anyone else.
But I had seen so many other people post their beautiful MK sessions on-line, I couldn't help but be EXTREMELY disappointed with ours.
The concessions they gave us were - they allowed us to pick which photos would be our "good" ones that go in the album instead of them picking them, and we could tell them what we thought was wrong with the pictures so they could attempt to "fix" it. Well, that's only 12 total of the photos. And we didn't get nearly as many photos as most of the other people I've seen - not as many as LurkyLoo (though I will admit, LL, yours are one of the first I've actually seen that rivals ours for being bad shots! At least your photographer DID manage to take the balcony shot without it looking like he was aiming the camera up your noses, though. Our balcony shots, all 3, count'em 3!!!! - are basically worthless, because they are at such a distance that I doubt they will be able to bring them in closer without losing a lot of definition, and even if they do, they look like he was just standing under the balcony, aiming up at us, taking pictures of our nose hairs. That was one of the shots I wanted the most.) They also agreed not to put the pictures in the album as they are supposed to do, since they are basically permanently mounted, and we want the pictures in our own picture/scrapbook we are putting together. And they offered that we could have the shoot done again. Of course, the expense and time involved with that... getting the gown cleaned, hair and makeup done, I wouldn't have my flowers unless we bought those again, and of course that was assuming we'd be down there again within a year, which we didn't know for sure at the time we were making the decision. And I know I've put on some weight since the wedding, so I'm not too sure I could wear my dress now anyway.
Oh, not to mention the fact that they kept stressing to us that we shouldn't worry - we were only seeing the proofs, not the final pictures, and that the final pictures would look much better. Well, after talking (via e-mail) back and forth quite a few times, we finally got to the truth of all that, too. The only pictures that would be "fixed" in any way would be our 12 album shots. The rest of the pictures would just be straight prints, unaltered in any way. And if we buy the cd to have the digital proofs in 3 years (5 years? which is it to get the lower price, I forget?), none of the edits for even those 12 pictures will be on the cd. We will be getting just the raw digital images. Not to mention the fact that all the digital editing in the world can't fix a cameraman taking pictures from underneath like he's shooting pics for the Haunted Mansion promos or something.
I've had such trouble looking at the pictures and dealing with them that we haven't managed to give them the responses back on which pictures to print, so we still don't have our pictures back from the shoot because of it. I get angry again every time I look at them. There are shadows across our faces, there are posts and ropes for line queues in the pictures with us (because the photographer couldn't be bothered to move them out of the way, I guess - and I'm not talking far in the background, I mean we are posed right next to them; basically, posed between the knight, and the queue posts.) He didn't bother to get a variety of lighting with the castle, so some of the shots with the castle I actually like, I HATE the color in the background. And at that time in the morning, it changes quickly, so it wouldn't have been a big deal to snap off one with each color.
And attitude? Yes, we got a LOT of attitude. We had an intimate wedding, and we hired Misty. BTW, she and her husband did an INCREDIBLE job - we went to a number of places around the parks (outside the parks, oubviously) to get pictures, and got some really great shots. And tons of them.
But the first question our photographer asked (I didn't remember the photographer's name, however, after seeing some other posts people had put on here, I went looking around, and ended up seeing a picture that makes me pretty sure now that I do know who the photographer was. Since I've posted such detail about what our problems were, I won't post the name of the photographer - suffice it to say that others on here seem to have also had problems with the same person) was if Disney was photographing our wedding that day too. When he found out they weren't, we got the third degree, asking us why we went with an outside photographer, him telling us how Disney could have done everything just as well or better, grilling us on who our photographer was, and having a real attitude about the whole thing.
To top it off, he was late. He was sick. Now, I can feel for someone who is sick, but.... we paid a lot of money for that photo shoot. If he was too sick to do the job, he should have called and gotten someone to cover for him. And what made us even LESS sympathetic about the whole thing is the fact that from the way he acted as he was sick and from a few things he said, we both were very convinced that his illness was, shall we say, "self-inflicted".
Ahh...ok, that's my rant on the situation. I really hope that anyone else still working on getting their MK shoot done gets some of the very beautiful shots that I've seen on here in the past. I'm still going to get our pictures eventually, but I am disappointed, and I just hope that fades a little more with time. I know, though, that at the price I paid, it was a close thing as to whether or not we would get the MK shoot, and had it been any more, we would not have gotten it.
To have paid that much for something that was just not up to par is just not right. And Disney needs to acknowldege the problem and do something about it.
(edited because I discovered I now am pretty sure I do know who our photographer was....)
) also had gorgeous shots.
I'm not sure how I feel about my growing reputation as the one with the worst Magic Kingdom pictures! 
, but a little enthusiasm goes a long way. (P.S. I've been dying to use that graphic!) There were only 2 simple shots that were really important to DF and I. He said neither would be possible because it would be "too difficult". We only wanted to go from Italy to France for a few photos (and we have the coach to take us so, it wouldn't take a long time to get there). Also, I wanted a photo on the staircase and balcony in Italy Courtyard between the store and the restaurant. He said we couldn't use the balcony because, get this, they tried to use it one time and had to lift the girl's dress over the rail because it was too narrow for her to walk on with her gown. So, ever since that shoot, they don't use the balcony anymore. What?!? 
