We have stayed at POR twice, once we didn't have any towel animals and the second time we had several towel/stuffed animal arrangements and one Easter Bunny in a Basket made of towels. The first time when we didn't have any towel arrangements, the kids didn't leave stuffed animals around the room. This last time when we did have towel animals, I put the kids animals neatly on the made beds when we left the room. Our first trip, I didn't miss the towel stuff because I didn't know about them or about tipping Mousekeeping. This time, we saw the Mousekeeper right after she finished making an intricate towel arrangement which included the kids' various Stitch toys on multi-level stages and the other toys/animals seated in towel stadium seating with a little note "Enjoy the concert...see you Thursday" (the next day was to be her day off). We talked to Zenia, the mousekeeper, tipped her personally, she signed the kids books and took pictures with them. She said she does it because she knows the kids come back from the parks tired and it's nice for them to have a surprise. I made sure I let Guest Relations know how she went above and beyond just for the kids. When we saw her was the first time we tipped her and we left the next day so she wasn't doing it for just tips.