Anyone utilize the "complimentary Member Experience team" to assist with planning?

[Boopuff]

I just received this email "

We are excited to share that Disney Vacation Club is piloting an all-new complimentary Member Experience Specialist Team. You’re invited to participate in this new program through the end of your stay at Disney's Old Key West Resort. Our small but dedicated team’s goal is to make sure your next welcome home is set up to be truly magical through pre-arrival planning assistance and onsite support!

Has anyone used this for their reservations? I'm going to give it a shot, but I'd like to hear if anyone had success with this. We have a party of 9 so I'm hoping they can manange those dining reservations!

 

[VGCgroupie]

Are you staying in a Grand Villa?

 

[cruisehopeful]

I've never heard of it.

 

[VGCgroupie]

Check this thread out of nobody pops over here and you are staying in the GV https://www.disboards.com/threads/a...fered-for-grand-villa-stays-recently.3967621/

 

[MICKIMINI]

Wow, give them a try!!