Tour Guide Mike

[jnorth1007]

I think Mike is going to Earn his Ears tonight on DIS

 

[TiggerandTink]

I'm glad Mike's been able to give us updates today, I really appreciate it. Hopefully those IT guys get the site up soon. I work in IT for a healthcare organization (where unfortunately downtime can mean life or death) so I know how frustrating DR can be but I bet this spurs them re-evaluate and get the best plan they can in place for their customers.

 

[bradk]

now there's a point. when it does come back up, we'll all be so eager to get back on, we'll probably overload it

 

[moosemom]

LOL Brad! I think you're right - totally going to be an 'everybody jump in the pool!' moment!!!!!
cherie

 

[twinboysmommy]

While we're waiting . . . does anyone have a guess on how much we'll beat the "253" club by? Think it will be tonight or tomorrow? I know lots of people go out on Friday nights. That would not be me, obviously!

Kristie
Me exercising -->

 

[millerwdwfans]

Oh shoot Brad. I have the best days printed out but I only printed my days. That would be the days a week or so too late for you. I would gladly share them with you if I had your days.

 

[jnorth1007]

Just checking to see if my signature was updated. Needed something to do to pass the time.

 

[bradk]

(sniff)

is NOBODY prepared for these types of things to help me?

i appreciate the thought tho... although on that token, if anyone has for 3/5 - 3/10.. it's actually 3/8 that has me most concerned since I was going to go to DQ on that day but decided not to bother so I dunno what I'm gonna do. I'm just afraid that whatever I choose for 3/8 may impact my other days. and the few ADRs I've been able to make

 

[mygr8kdz]

with TGM still down, and the laundry all done, i had time to translate aragosta rossa - thanks for the italian lesson, brad!

 

[damgi]

I was really hoping we would be back in tonight. I am leaving in the morning (getting up at 4:30am) and could use the last minute fix. I was also hoping to be part of the group to break the 253 barrier!!

 

[bradk]

with TGM still down, and the laundry all done, i had time to translate aragosta rossa - thanks for the italian lesson, brad!

you love it, don't ya

sad part is, i'm putting lira down that it's true

 

[jnorth1007]

with TGM still down, and the laundry all done, i had time to translate aragosta rossa - thanks for the italian lesson, brad!

 

[qv09vvp]

I'm glad Mike's been able to give us updates today, I really appreciate it. Hopefully those IT guys get the site up soon. I work in IT for a healthcare organization (where unfortunately downtime can mean life or death) so I know how frustrating DR can be but I bet this spurs them re-evaluate and get the best plan they can in place for their customers.

Yep DR is necessary but costs MONEY. FYI: 20 bucks is pretty cheap for the information we receive in addition to having some place we can call home.


AS for testers, I volunteer!



bTW..I kind dig all these smilies on this board.

 

[damgi]

brad - I have the best days for the 5th - 10th

If I can figure out how to PM here on the disboards, you will have the info shortly!

 

[Tissa]

While we're waiting . . . does anyone have a guess on how much we'll beat the "253" club by? Think it will be tonight or tomorrow? I know lots of people go out on Friday nights. That would not be me, obviously!

Kristie
Me exercising -->

I'll say tomorrow with a total of 300. I guess I'm off to do this until TGM is back up.

 

[moosemom]

I was really hoping we would be back in tonight. I am leaving in the morning (getting up at 4:30am) and could use the last minute fix. I was also hoping to be part of the group to break the 253 barrier!!

Awww - you'll be there in spirit

Now go to bed!!!!
You can get up at 4:20 and see if it's back up so you could wave LOL
but go to bed!

And have a wonderful time!!!!

 

[Tissa]

brad - I have the best days for the 5th - 10th

If I can figure out how to PM here on the disboards, you will have the info shortly!

Just click on Brad's name and it will say send pm to Bradk.

 

[moosemom]

I'll say tomorrow with a total of 300. I guess I'm off to do this until TGM is back up.

I think you're a little high - I'm going to say 270 - also tomorrow - off to watch the end of 'bandits' . . . .

good night all!

cherie

 

[bradk]

brad - I have the best days for the 5th - 10th

PM sent. i just hope for your sake I am who I say I am

 

[jjdurrant]

Latest Update: Time now, 9:12 p.m., Friday evening

We now have four IT professionals working on this problem. They are very impressed with the measures this person or persons took to keep me offline. Of course, they're impressed because this is their world and they're into stuff like that ...

I have been assured again that our TGM database is completely intact and does not appear to have been accessed in any way. From what I can gather, they're simply being very thorough to ensure we don't have any service hiccups once we're back online.

We're currently preparing a completely new format for TGM called "TourGuideMiKE's Vacation Itinerary Planner" (TGM's V.I.P. -- get it?) that will appeal to a larger mass audience, so ... looking at this from a silver lining angle ... I'm glad this happened now instead of later. That's not making light of my frustrated guests, however.

My last phone call a few minutes ago indicated that there's no reason why we shouldn't be back online by this evening. They're just being very careful with the backup and reinstall.

Someone posted, "Why didn't they just move you to a different server?" a while back. It's basically because we own our own server; we don't lease or rent a shared server with other web sites. We did when we first opened, of course, but took this more-expensive-than-you-might-believe step about a year ago to, ironically, ensure the best experience for my guests. The next step coming is to have two servers that work in tandem with each other, and one could be used on its own for emergencies like this one. Our IT guys are actually setting us up with a rented-type backup server situation so that this doesn't happen again. The new security settings should keep us very safe, regardless. Still, where there's a will, there's a way, especially in the internet world.

We can't tell if this is a random act of sabotage from someone who wanted the challenge or if it's simply someone with a strong dislike for me personally. I'd like to think it's the former as I'm not aware of any enemies I have made through the years (I say half kidding and half not ...) because I'm usually a pretty nice person. Regardless, both my guests and I will be better because of it once we're back up and available.


I promise to keep everyone informed of our progress.

Patiently waiting,

Mike Hewell

a.k.a. TourGuideMiKE

Thanks for the update. I hope you didn't take offense to my post. Can't wait till the site is up do I can register.