I emailed Tiffany reagarding my confirmation and to ask about luggage capacity they were great in reply to the luggage question, I got a reply within an hour or less. BUT they completely ignored my request for them to confirm the details (arrival, destination etc) of my reservation. Their originial confirmation only gives me the date of our arrival (in the subject) a Reservation #. Has anyone else had trouble getting them to confirm the information?? Am I asking too much??