Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[ksromack]

Also, you could call to get AP rates AND book the room at that quoted rate before actually buying your AP. But you would be required to show proof of your AP upon check in or later that day or your rates would return to the going rate, I believe.

 

[Robo]

Also, you could call to get AP rates AND book the room at that quoted rate before actually buying your AP. But you would be required to show proof of your AP upon check in or later that day or your rates would return to the going rate, I believe.

As long as the guest does get the AP at some time in the trip, the AP room discount will be in no danger.
It is really nothing at all to worry about if, in fact, an AP will be purchased for that trip.

 

[Lesley Wake]

Ok, was hoping I could get some confirmation about my specific situation.

I currently have the Premier AP, which expires on April 7. Officially it can only be renewed 40 days before then, which is February 28. Of course, I have a trip to WDW coming up with a Fastpass booking date of February 16. I know I could get a separate WDW AP, then at Disneyland, upgrade that one to a Premier AP, but I am worried about AP-exclusive previews of SWGE, so I don't want there to be a lapse in the AP coverage (if that makes sense). I am also a Disneyland local, so do tend to go often (a couple times per month), so its not like the activated pass will be collecting dust.

I also have 2 unused 1-day value tickets which expired on December 31, 2018. They disappeared from MDE, but I have the email and barcode. I will be arriving at WDW on February 5. Can I take the printed out email, go to Guest Services at Disney Springs, and get them to renew my Premier AP early, plus use the value of BOTH of those tickets towards the renewal price? If I can't use both, can I easily use one?

Thanks in advance!

 

[alicat130]

I actually have a similar issue. AP expires in the middle of my trip, will I have to split up my FP booking or have you heard of anyone getting to renew early? We don't normally stay on property, so I'd like to use the 60+ day window to book FP.

 

[Robo]

I actually have a similar issue. AP expires in the middle of my trip, will I have to split up my FP booking or
have you heard of anyone getting to renew early? .

Yes.
(Under these kind of timing circumstances.)

Call WDW Ticketing and explain your situation.
(407) 566-4985 (option 5)
Hours: 8:30am-4:30pm ET Mon-Sat

 

[SRUAlmn]

We may or may not visit WDW a second time this year, so I bought park hoppers from UT and may upgrade to DVC APs in February. Two quick questions:

1. If I upgrade on our second day, will the Memory Maker apply to photos taken the first day of our trip (before the upgrade), or must I upgrade the first day to have access to photos taken that day?

2. If I upgrade to a DVC Gold Pass in February, then decide later that we want to visit during a blackout period, can I upgrade those passes again to Premium Passes (upon arrival in December)? Or is there no double dipping?

1. Yes.
2. Yes.
3. You can keep upgrading as long as there is “room” to upgrade.

On this same note, if our trip was last week and we upgrade to an AP before the 14 days are up, will we gain access to all of the pics from our trip since technically our pass began last week and Memory Maker would’ve been part of it? Thanks!!

 

[hiroMYhero]

our trip was last week

If you used all your ticket entitlements, you cannot upgrade a fully used ticket after your very last park day has ended.

 

[SRUAlmn]

If you used all your ticket entitlements, you cannot upgrade a fully used ticket after your very last park day has ended.

Thanks, I actually just called them and was told this. So bummed. I thought it was just within 14 days of first use, I didn’t realize you also had to still have 1 day left on them to be able to Super bummed right now! Thanks!

 

[Robo]

On this same note, if our trip was last week and we upgrade to an AP before the 14 days are up, will we gain access to all of the pics from our trip since technically our pass began last week and Memory Maker would’ve been part of it? Thanks!!

That's what's supposed to happen.

 

[SRUAlmn]

That's what's supposed to happen.

Thank you! I don’t know if you saw the post right above your reply, but when I called I was informed that you have to be within 14 days of first use AND still have 1 day left on your tickets so we weren’t able to upgrade. Super bummed, but totally my fault for not making myself fully aware of the policy. Thanks for your response!

 

[Robo]

Thank you! I don’t know if you saw the post right above your reply, but when I called I was informed that you have to be within 14 days of first use AND still have 1 day left on your tickets so we weren’t able to upgrade. Super bummed, but totally my fault for not making myself fully aware of the policy. Thanks for your response!

Just to be clear for others reading along,
the LATEST one can upgrade a ticket is "close-of-business" ON the same day that a
ticket's final asset is used.

Not that there needs to still be "one day left" on the ticket.
(Which is "almost" the same thing, but not completely accurate.)

Regardless, its a shame that you waited too long to decide to upgrade.
I hope that the posting of your experience will alert others to the rules.

 

[Kaldro]

Hi all, a bloody first poster here,
really have to say, it is always great to see, how people are willing to share all their experience to such a large community without hesitation! Thumps up!

after probably reading all of the WDW-blogs/-guides/-forums are my assumptions for a proper 'strategy' regarding our visit (2adults + 2kids 9/5) in August this year and at least one stay next year correct so far and well thought through?
- Purchasing a package with a 14 day(time we like to stay) stay in value disney hotel+ 10 day ticket(hopper plus) + free (ok - upgraded) dining plan
- upgrade at time of arrival to platinum plus (as we like to use the water parks)
- enjoy for 14 days free dining and all amenities of the AP (including free downloads of all of our photopass photos)
- have our tickets ready for the stay(s) next year (probably offsite and w/o dining plan)

Even with access to the UK(Europe) sales and military discount, it seems that for our intention to stay 14 days this and actually 14 days next year that will be the most 'bang out of the bucks' for us.

Comments are highly appreciated.

 

[Robo]

it seems that for our intention to stay 14 days this and actually 14 days next year that will be the most 'bang out of the bucks' for us.

Just considering the number of park entires (and Photopass photos) over both trips, the upgrading to AP will be a great ticketing choice.

to the DISboards, Kaldro!

 

[SRUAlmn]

Just to be clear for others reading along,
the LATEST one can upgrade a ticket is "close-of-business" ON the same day that a
ticket's final asset is used.

Not that there needs to still be "one day left" on the ticket.
(Which is "almost" the same thing, but not completely accurate.)

Regardless, its a shame that you waited too long to decide to upgrade.
I hope that the posting of your experience will alert others to the rules.

Thank you!! And I apologize if what I shared caused confusion for not being completely clear/accurate. I was sharing what the CM on the phone told me. Thanks for clarifying for me! That’s an important difference!

 

[Robo]

Thank you!! And I apologize if what I shared caused confusion for not being completely clear/accurate. I was sharing what the CM on the phone told me. Thanks for clarifying for me! That’s an important difference!

Not a problem.
The reason I mentioned it is that "There needs to be a day left on the ticket" is a very common
misinterpretation of the upgrade rules that often gets repeated.

One of the problems is that it is hard to clearly put into words the accurate rule.

So, I've managed to develop the (rather awkward) phrase of,
"A ticket can be upgraded as late as close-of-business ON the same day that the ticket's last asset is used."

That takes into account that a ticket (even a one-day ticket) can be "all used up" and
still be upgraded,
IF that ticket is upgraded during the day/evening that it actually became "all used up."

Whew!

 

[disneymagicgirl]

quick question as I am heading out to the airport. my mom and DD19 have one day tix valid to use tomorrow but it is going to be awful weather it seems. When do I have to make the decision to change their use date....today, tomorrow? I will reassign DD19s to one of my DSs for may and add days and my mom's we will also change the date to use in may plus add days to it. What is the latest I can make that decision?

 

[Robo]

quick question as I am heading out to the airport. my mom and DD19 have one day tix valid to use tomorrow but it is going to be awful weather it seems. When do I have to make the decision to change their use date....today, tomorrow? I will reassign DD19s to one of my DSs for may and add days and my mom's we will also change the date to use in may plus add days to it. What is the latest I can make that decision?

As late as need be.
If you don't USE the ticket tomorrow, it won't "expire" and become worthless.

You will be able to change the date.
But, it may very likely cost you extra to do so... today or tomorrow.

 

[disneymagicgirl]

As late as need be.
If you don't USE the ticket tomorrow, it won't "expire" and become worthless.

You will be able to change the date.
But, it may very likely cost you extra to do so... today or tomorrow.

Thank you! I did check and the difference is only a few bucks, but that’s fine. I’d rather not walk around in the downpour all day.

 

[raraavis]

1. Yes, they did.
BUT, that only means that they don't sell NEW non-expiring tickets anymore.
2. Any of those tickets that you still have are still usable at the parks.
3. For help with these tickets
Call WDW Ticketing:
(407) 566-4985 (option 5)
Hours: 8:30am-4:30pm ET Mon-Sat
4. Not a good idea to post photos of tickets.
Sorry,but I can't tell anything from looking at your ticket images.
You need to deal with Disney ticketing, directly.

Just wanted to give you an update Robo. I finally got around to calling Disney today, and they were able to link the remaining non-expiring hoppers from 2012 to my MDE account. At first, the CM said that I would need to go in person to exchange my old tickets for new tickets. I was a bit dismayed because that would mean I couldn't book FPs at all (not even at 30 days out). I asked if there was any way to be able to book FPs even without the tickets linked. She didn't know herself, but she placed me on hold and finally came back to let me know that they were able to work some magic . Whoever she talked to while I was on hold was able to get the old tickets linked to my MDE! Needless to say, I was ecstatic. I thanked her profusely of course. I wish I could tell you how they did it, but I have no idea. In case anyone else is in this situation, you can at least know there is hope! Thanks again Robo and hiroMYhero for helping me out!

 

[Robo]

-I wish I could tell you how they did it, but I have no idea. In case anyone else is in this situation, you can at least know there is hope! Thanks again Robo and hiroMYhero for helping me out!

Very nice!
Thanks for the follow-up!