Robo
1971 Castle in the Hub: Your lights are on!
- Joined
- Nov 18, 2001
- Messages
- 106,995
Last year, a CM at Guest Services inside the front gate of Epcot told me she couldn't give me the current gate price of my ticket towards an AP upgrade because I got such a good deal on the ticket. What she was seeing was the price that UT had paid for the ticket about 6 years ago. She knew how to do it and knew the ticket was eligible for it, but she wouldn't do the upgrade at gate price.
I still shake my head over that one!
I then went to Guest Services at the IG, and the CM was glad to do it.
Yes. I agree with this.
"Vigilate CMs" deciding, on their own, to "save Disney money" by refusing to do correct procedures.
The thing that most people don't understand about this "price bridge" situation is that Disney
has ALREADY "lost" any money that they would in the transaction when they originally sold the
tickets to the authorized ticket reseller... at a wholesale price.
And, Disney set the wholesale price.