snubie
DIS Veteran
- Joined
- Feb 6, 2004
- Messages
- 1,374
I read all the threads prior to our trip about Garden Grocer and the lack of recent good customer service. We decided to have faith and hope for the best. I am posting to convey our positive experience with them.
We arrived Wed 9/19 and requested delivery between 3 and 5. At 2:45 I got a call on my cell phone that the driver was on his way and would be there in just a few minutes. At 3:00, the driver knocked on our resort room door and wheeled in a large rubbermaid box and a large cooler. He unloaded one item at a time while I checked it off his inventory list. Everything was there and he helped me move it all to the kitchenette.
We were very pleased with the service and would use them again in a heartbeat.
We arrived Wed 9/19 and requested delivery between 3 and 5. At 2:45 I got a call on my cell phone that the driver was on his way and would be there in just a few minutes. At 3:00, the driver knocked on our resort room door and wheeled in a large rubbermaid box and a large cooler. He unloaded one item at a time while I checked it off his inventory list. Everything was there and he helped me move it all to the kitchenette.
We were very pleased with the service and would use them again in a heartbeat.