We're just back too! All was lovely, except for Mousekeeping issues.
We were in room 5032, which we've had before (I just requested North Wing, high floor, this seems to be our lucky room). Love the perfect view of the castle, the Contemporary, the monorail and the water and boats through the trees.
The downside is that it is across from the elevators and so we experienced lots of bellowing inconsiderate people during my son's naps ... excited little ones never bother me but their parents, oy, need some manners lessons.
Our room wasn't ready until 5 p.m. When we did get in, there was a nasty smelling, very wet stain in the middle of the carpet. The manager on duty had zero interest in moving us. A man came with gloves to try to figure out the source. He only determined that Mousekeeping had used an organic cleaner on it. He cleaned and dried the carpet. Then, I pull back the sheets so my son can rest ... there's a brown stain on them under the pillow. Alarm bells are going off about the norovirus and insufficient cleaning at this point so I talk to the manager again. He tells me a deep cleaning involves the room being blocked off for 3 days. Again, he said there was nowhere to move us. He offered a VIP cleaning and assured us the bedding would be changed that night and every day.
The next day, we return at 2 p.m. No VIP cleaning, in fact the room hadn't been touched! My son needed to nap so I told them we couldn't get service right then. We left the room at 6 p.m. Mousekeeping told us they clean before 1 p.m. from then on. Only they only actually complied one day of our entire vacation. Sometimes we'd come back from dinner to a clean room and sometimes not.
Also, the VIP cleaning was a crock - my son spilled a drop of hot cocoa on the sheets on day 2. It was still there when we checked out. I put something that formed a film in one of the glasses and the glass was replaced next to the ice bucket with a line of film; clearly it had been merely rinsed out and returned. I'd wash those glasses before using them (not just at WL - anywhere)!
But we didn't get sick, like I fully expected! It was a bit annoying, the worst part was not getting into our room until 5 p.m., but I feel that my experiences must have been outside the norm.
Bus service was good. We spent a goodly amount of time relaxing in the splendid lobby. We enjoyed the pool. WL makes a peaceful retreat from the parks.
If you have any questions, please ask.
Hi Everyone!
so it was hard to see the Electrical Water Pagent- boy was that loud! lol I did love the fact the room was right there and walking out every morning to see the grand lobby was great! 
