gscott8075
DVC Owner 2001 -2019
- Joined
- Jun 29, 2000
- Messages
- 426
This is a letter I sent to all of the Disney Big Guys:
My wife and daughters are Disney fans of the highest degree. We have been to Walt Disney World several times and stayed in many of the resorts. Last year, we became members of the Disney Vacation Club. We have been on five Disney cruises in the past three years and we have two more planned in the next year. My family just completed our second vacation at the Disney Hilton Head Island Resort. It is truly a gem among your properties. My children, ages seven and nine, now prefer Hilton Head to Disney World!
Each part of the Disney family has its icons Mickey is the icon for the entire company; Epcot has Figment and Spaceship Earth; Magic Kingdom has Cinderellas Castle. The Hilton Head resort is tucked away by itself and has shaped its own identity. Unlike the preceding examples, the major players are not a character or a building but the incredible staff.
There are two employees of the Hilton Head resort who are evolving into icon status Blou Crabbe and Chef Gordon.
Blou is one of our favorite personalities at any Disney park or resort. He has a wonderful, witty way about him. His events include the One Fine Day Promenade (which he proudly described as Hilton Heads answer to the Main Street Electrical Parade) and wonderful magic shows and musical programs. He gives the terrific setting of the resort a history and sense of purpose. I am still trying to determine which is part of the act and which is really him and his ability to confound me adds to the fond feelings I take with me when we return home.
Chef Gordon also provides a unique perspective on the resort. We have participated in several of his events and he does them with grace and tremendous knowledge of his craft. The presentations we have attended have been professional, informative, and fun. He presents with a sense of humor and zeal for cooking as well as for Disney.
The rest of the staff is beyond compare. I would rank them at the top of any service staff I have experienced anywhere including Disney properties and elsewhere. The recreation staff takes the time to get to know the children. They made it a point on both trips to learn their names and to interact with them. The intimacy of the Hilton Head resort is enhanced by these fine folks. And, it does not stop there the front desk employees and room service staff are very friendly. Every single one of them waved and greeted me wherever I went.
Needless to say, my family is endeared to the Hilton Head Resort. Blou, Chef Gordon and the entire staff have turned this into our favorite destination.
My wife and daughters are Disney fans of the highest degree. We have been to Walt Disney World several times and stayed in many of the resorts. Last year, we became members of the Disney Vacation Club. We have been on five Disney cruises in the past three years and we have two more planned in the next year. My family just completed our second vacation at the Disney Hilton Head Island Resort. It is truly a gem among your properties. My children, ages seven and nine, now prefer Hilton Head to Disney World!
Each part of the Disney family has its icons Mickey is the icon for the entire company; Epcot has Figment and Spaceship Earth; Magic Kingdom has Cinderellas Castle. The Hilton Head resort is tucked away by itself and has shaped its own identity. Unlike the preceding examples, the major players are not a character or a building but the incredible staff.
There are two employees of the Hilton Head resort who are evolving into icon status Blou Crabbe and Chef Gordon.
Blou is one of our favorite personalities at any Disney park or resort. He has a wonderful, witty way about him. His events include the One Fine Day Promenade (which he proudly described as Hilton Heads answer to the Main Street Electrical Parade) and wonderful magic shows and musical programs. He gives the terrific setting of the resort a history and sense of purpose. I am still trying to determine which is part of the act and which is really him and his ability to confound me adds to the fond feelings I take with me when we return home.
Chef Gordon also provides a unique perspective on the resort. We have participated in several of his events and he does them with grace and tremendous knowledge of his craft. The presentations we have attended have been professional, informative, and fun. He presents with a sense of humor and zeal for cooking as well as for Disney.
The rest of the staff is beyond compare. I would rank them at the top of any service staff I have experienced anywhere including Disney properties and elsewhere. The recreation staff takes the time to get to know the children. They made it a point on both trips to learn their names and to interact with them. The intimacy of the Hilton Head resort is enhanced by these fine folks. And, it does not stop there the front desk employees and room service staff are very friendly. Every single one of them waved and greeted me wherever I went.
Needless to say, my family is endeared to the Hilton Head Resort. Blou, Chef Gordon and the entire staff have turned this into our favorite destination.
. 
