I don't understand why the managers don't do a better job of training these people with better customer service skills.
I mean why are we thanking them anyway? For giving us what is ours?
They should be thanking us for coming to their business.
When I purchase something at a store, most of the times I get handed my bag and no words are spoken at all.
I have to bite my tongue to not say, "You're welcome" in response to their dead silence.
I constantly try and act the way I know I should by just being quiet and knowing that there are more important things in life than poor customer service. I'm getting better at not letting it bug me.
I have to say though, I'm with Mary Jo and I tend to think I won't go there anymore.