The new search system- problems, observations, issues

[WillCAD]

The reason user search no longer works is due to the new profile system that was installed here recently which 'broke' user search by disrupting the method we use to detect usernames. Also on the new profile pages the links to user post/thread search are now incorrect and would need to be changed to point to the new search system.

We will however be releasing a new version of boardtracker and our search mod hopefully in the next 10 days or so which will solve such problems and also add much more functionality.

It's been 17 days. No change, no added functionality, and the search function still will not find posts by user name at all.

Of course, it's been 6 months since the BoardTracker search debuted, and there have been 28 pages of people complaining about it in this thread, and no substantive changes have been made.

I'm unsubscribing from this thread, because it's obviously useless to complain, comment, or feedback in any way.

 

[fivefordisney]

Soooooo sad. This was the BEST site. Now, it's just a bit frustrating...

I joined Tour Guide Mike for our August trip and his message boards work like the DIS used to. So simple...of course, not as much traffic as the DIS. Hmmm. Do you think anyone who is in charge really reads this thread? It doesn't seem like it.

Oh, well.

I love change...but only if it's good change.

This does not feel like good change.

 

[Dan Murphy]

.....Do you think anyone who is in charge really reads this thread? It doesn't seem like it.....

Well, not sure about 'in charge', but they must read it; I had a post deleted back two weeks ago, stated as being 'argumentative and sarcastic', and gained a few points for it, LOL. Not sure what it was yet that I said was offensive (as it was deleted). I have asked several times to the deleter/giver, but as of yet, have not heard back. But I guess that would indicate that somebody, 'in charge' or sort of 'in charge' does read this thread periodically.

 

[KathyTX]

Alex posted a lot about the search issues, I've posted and answered questions, and WebmasterPete even weighed in here: http://www.disboards.com/showpost.php?p=16393671&postcount=8

BoardTracker isn't part of the DISboards; he's just a rep for the outside search function we've been using.

There's really nothing else that we can tell you right now... this thread really became just one long vent session ages ago.

Go back and read Pete's post. That's really the whole story. We're looking at options, and we'll let you know when we have one.

 

[Threehearts]

Not all DISers read every individual board so that may be one reason why there are so many questions. It is encouraging that the administrators are still actively searching for solutions to the search board issues. I was not clear that the tech board thread was just a vent thread. I was actually under the impression that action might be taken since there were recent mod posts about fixing the search. Well anyhow, thanks for your update. I'm sure all of the complaining gets very old, very fast. Threehearts

 

[fivefordisney]

Alex posted a lot about the search issues, I've posted and answered questions, and WebmasterPete even weighed in here: http://www.disboards.com/showpost.php?p=16393671&postcount=8

BoardTracker isn't part of the DISboards; he's just a rep for the outside search function we've been using.

There's really nothing else that we can tell you right now... this thread really became just one long vent session ages ago.

Go back and read Pete's post. That's really the whole story. We're looking at options, and we'll let you know when we have one.

Thank you for acknowledging our posts. It's a start, I guess! Hopefully, you understand that the minor inconveniences of the old system were heads and shoulders above what we have now...in my very humble opinion. I really love the DIS and don't frequent message boards...the DIS was my first and I joined TGM just very recently.

I hope this gets squared away and that the Boardtracker people get to see the posts in this thread.

Thanks again...

 

[smjj]

Alex posted a lot about the search issues, I've posted and answered questions, and WebmasterPete even weighed in here: http://www.disboards.com/showpost.php?p=16393671&postcount=8

BoardTracker isn't part of the DISboards; he's just a rep for the outside search function we've been using.

There's really nothing else that we can tell you right now... this thread really became just one long vent session ages ago.

Go back and read Pete's post. That's really the whole story. We're looking at options, and we'll let you know when we have one.

Why can't you bring back the old search while you continue to look into fixing the current one. It is quite apparent that this is a hot issue with many here and like me, it seems that it is taking forever to get resolved...smjj

 

[mickman1962]

or better yet, just disable search so people don't get so pissed off

 

[willis37862]

Why can't you bring back the old search while you continue to look into fixing the current one. It is quite apparent that this is a hot issue with many here and like me, it seems that it is taking forever to get resolved...smjj

Yes I agree. I miss the old one.

 

[willis37862]

It's been 17 days. No change, no added functionality, and the search function still will not find posts by user name at all.

Of course, it's been 6 months since the BoardTracker search debuted, and there have been 28 pages of people complaining about it in this thread, and no substantive changes have been made.

I'm unsubscribing from this thread, because it's obviously useless to complain, comment, or feedback in any way.

That seems to be the sad truth.

 

[Laurabearz]

If you read the statement by Pete that Kathy Linked you too, you will see this is an issue about server strain... the DIS was often overloading it's servers, bring the DIS to a crawl.. servers cost a lot ot run and maintain. Are you a site sponser? Do you help pay for the DIS? I do, but most people dont. The rest of money it costs to run the DIS is paid for by Pete (of course the DIS also helps his business, but it's a business and money needs to be allocated correctly or one goes out of business)

I HATE that I can't search posts by user. HATE IT HATE IT HATE IT. But I understand that it is gone.... and if Pete can find a reasonable way to get it back, he will. May not happen right away, but there is nothing we can do about it, and complaining about it really doesnt help.

I trust that 'they' want that search feature back... but I also know that money plays a factor..

So good thoughts that it will be back... but I am not holding my breath

 

[WebmasterAlex]

Sometimes it takes a little longer to solve problems than other times
But don't we always solve them?
Patience folks I'm working on it

 

[smjj]

complaining about it really doesnt help.

If this thread did not exist then Pete would assume all is good and well in Pleasantville. This thread I think is important because it shows people want a good search engine not a poor imitation of one. It also shows what features we miss so they can go in that direction. I for one was not aware of the slow down issues until it was brought up here. I used it all the time and NEVER experienced it..smjj

 

[dpuck1998]

If this thread did not exist then Pete would assume all is good and well in Pleasantville. This thread I think is important because it shows people want a good search engine not a poor imitation of one.

Well said. I think that sometimes the admins get a little defensive of any negative comments made about thier "baby" and I can understand that. But we all want what is best for the DIS too...thats why we try to offer feedback when things don't work.

 

[Laurabearz]

It's the 'tone' of a lot of the posts on this thread that isnt needed... but I guess I am alone in that thinking... You all go ahead and gripe away... I'll leave you alone.

 

[travelbug]

I guess this is what I am finding to be pretty disappointing:

On Dec. 17 -

Actually there will be some updates in the near future

On Dec. 18 -

Major improvements

On Feb. 7 -

We will however be releasing a new version of boardtracker and our search mod hopefully in the next 10 days or so which will solve such problems and also add much more functionality.

I love the DISboards and appreciate the privilege of being able to use them. I certainly want to be patient as WebmasterAlex has asked all of us to be. But I keep watching for the improvements that BoardTracker has been talking about for months now, and they don't materialize. It's hard not to be disappointed and somewhat skeptical.

But I'm taking everyone at their word that they are still in the hunt on this. I'll keep on optimistically checking the search function every few days, and hope for the best.

 

[travelbug]

I decided that one positive thing I could do as a solution is sought is to become a board sponsor. Maybe if more of us did so, it would help fund a new search engine.

But I just looked all over the place and can't seem to find where on these boards I go in order to sign up as a board sponsor. Feeling kinda stupid because it's probably somewhere obvious that I'm just missing.

Can anyone point the way? Thanks!

 

[Dan Murphy]

.......Can anyone point the way? Thanks!

Maybe

J/K

Honestly, I am a sponsor, 3 or 4 times over, and have no idea where to find it anymore. I am sure somebody in charge will be able to point the way.

 

[Sk8Leigh]

I just went to look for it, too, and couldn't find it. It used to be very prominent. I think that's another think you need to do, webmasters, is make it easier to sponsor. I did finally find it when I wanted to renew recently, but now I have no idea how I did it.

 

[DisneyWorld Delight]

It was mentioned that maybe this was the way it is supposed to work by design. The thought being that the cruelty and stalking on the boards was in excess and made much easier by the earlier, (before Board Tracker (or B.B.T. as I will now refer to it)) simple link to search function.

So, now, troublemakers cannot make as much trouble, and we all will give up looking for a user friendly search function that is accurate.

Eventually, if it takes long enough, we will give up. I am getting to that point. I just don't search anymore. Remember when people would get so upset and reply, "well if you had searched...you'd have brough up 100 threads on this very subject..." I don't even bother anymore. I mention things that have been stated 100 times and don't unsubscribe to any thread I cannot possibly live without.

Food for thought.