Just wanted to stop in and say "thanks" for all the great information!
We stayed at CR 4/20-4/24 an had a lovely stay. We booked two Standard View Wing rooms, both were upgraded to garden view. Our room was 6205, it was a lovely room in a quite location but we did not get "close to the tower" OR "ground floor" as we had requested, it was way too far for my mother to walk. We have never gotten room requests honored and I'm not sure what to do, my mother does not use a wheel chair but after a day at the parks, walking is painful for her, last year at the Poly and again this year at CR we were second floor, far flung location, which does not work well for her. Do they even READ room requests? My sister was in room 5150 and I LOVE the end rooms, much larger, plus she had a patio with a wonderful view. This room had two chairs instead of the day bed, they look nice but they were super uncomfortable. She also found a snake on the patio one morning and was kind of freaked out, it would not have bothered me any.
Loved the Wing though, close to the pool and the Sand Bar and frankly it is a great value for the money. I'm still undecided about next year, Poly or CR, but I'm leaning toward CR again.
We checked in at midnight and had to wait almost 30 minutes to check in, there were two families with major issues ahead of us in line, and only one CM at the desk. We finally checked in and the best bell hop ever met us at the front desk and showed us to our room, while giving us useful infomation about the resort and the parks. He helped us get settled in a bit. Our room was spotless, we got towel animals two morning. (Last year at the Poly our room was dirty on arrival, some days it was never cleaned at all, and over an 8 day stay our sheets were never changed.) On departure day Bell services arrived in 5 minutes. (Last year at the Poly we waited 30 minutes, and finally had to take our luggage ourselves.) They did have the new iHome in the room, it was way to bright, I had to cover it with a towel at night, but my teenager will love having an iHome in the room. Computer was slow as molasses, and I wasn't able to get an internet connection at times, but was able to get on once in awhile - better than paying $10 a day for an internet connection, but not exactly reliable. I'd be mad if I paid the $10/day and still couldn't get online. We really loved the pool, found it to be much less croweded than the pool at the Poly. We walked over to MK two days, never saw anyone one else on the trail. I walk pretty fast, but make it from our far flung room in the wing to the turnstile at MK in about 10 minutes one morning.
We ate at Cali Grill 4/22 and my neither the food nor the service was as good as last year. I had the pork loin and it was awful, mostly fat and gristle, totally embarassing that they would serve such a poor cut of meat for $29, the hadn't even trimed the actual fat from the edges, gross. Server never inquired about the quality of my food. I had soup for an api that was delicious and the server left my empty soup bowl in front of me for over 10 minutes. I've had better service at Perkins, honestly. Server tried to bend over backwards for my brother in law, however, and actually looked stricken with horror when he found out I was the one paying. It doesn't pay to make sexist assumptions about who gets the bill, does it? (insert evil laugh here) I don't plan on going back to CG. We saw our server from last year and I was so sad we got a dud, our server last year was one of the best waiters I've had anywhere. It really shows that a good server makes the meal.
We ate a light breakfast most days at the coffee place on the first floor. The coffee was always excellent, pastries were ok, and there was never anyone else using the seating area. Much more convenient than dealing with the crowded grab n go up on the 4th floor, expecially because we were coming from the wing so we were on the ground floor anyway.
Bus stop was closed one day, the large area in front of the bus stop was a huge hole in the ground when we arrived, two days later it had been transformed to a mound fully landscaped with full size trees and bushes. I forgot to get a picture, but WOW they work fast, and the area was lovely when they finished.
I can't think of anything else, but again, I appreciate all the information posted on this thread.