We visited POR and my review is somewhat mixed. Though I agree that the resort itself is very beautiful and I enjoyed the food court alot, our stay was the worst I have ever experienced on Disney property. Again, I don't hold this against the resort as a whole but it will be a while before I stay there again.
We were put in the 'Alligator Cabins', the room turned out to be occupied (unknown to us at the time). We dropped off our belongings and headed to the park, on arrival back to the room we could not enter. We walked (LOOOOONG WALK) back to the Registration desk only to be told that Staff would not retrieve my purse, cell, wallets,or laptop (all in the room), until the 'other couple' returned to the room. It was horrible to think what could have happened to my belongings for all those hours. We were then moved to another room for the night without our belongings. We finally received them shortly after midnight. Thanks so much to the family who was in the room, they were as concerned as us about our belongings and called our room to be sure that nothing was missing. We never received an apology from Disney Staff

A VERY UNMAGICAL start to our vacation.
The next day while we were at the park I received a call from the staff that were again being moved because the room we were in was booked to yet ANOTHER family.

We had to head back to the resort and move again, this time to one of the Mansions. Again, I was dismayed because as I unpacked I noted the bathroom had hair in the sink and mold all along the grout in the shower.

I have to say that NEVER have I experienced this in ANY Disney resort prior and definitely not expected to see at the price point one pays for a Moderate. To say the least, I was almost in tears. My Disney experience was slowly being shattered.
We went on with our vacation and I tried hard not to concentrate on the happenings of the first two days. I did inform housekeeping of the shower and it was sparkling by the next day.
My experience there gave me the distinct impression that POR was ill kept and poorly ran. I will admit that the POR property and grounds are definitely beautiful, bus services was fairly nice, and the food court was never packed or dirty, and we did enjoy the little bar area for catching football games. Also, both of our cabin rooms had the trundle. I did not technically sleep on the trundle but I did pull it out and laid on it for awhile just to test it out. I am only 4'11 and I would have been fine sleeping on it. However, the property is extremely spread out so inclement weather conditions can be quite a problem there. We did walk to the French Quarter and I have to say, it I had to choose again I would have picked it instead just due to the proximity of things there. Overall, I still think Disney is wonderful and I adore their resorts. I think we just had a terrible stroke of bad luck at POR.