Has anyone recently had any problems getting water shipped by Costco to POP? Or any problems with the front desk finding your package at check-in?
I hope the box arrives ok!!Now i'm freaking out!!
Sorry to have a good laugh over your serious question, but picking up packages at POP's front desk has been such a fiasco for us...to the point that it's just become a family joke. We eventually get everything, but it may take several attempts. Sometimes we'd get a voice mail that a package was waiting for us to pick up. We'd go down to get it, but no one could find it.
When I'd explain that I got a message that the package was here, the CM just looked baffled and didn't know who could have called or where the package was being held. This went on for 3 days!
It's never really caused us a problem, but then again - as much as I love POP - I just would not trust them to deliver anything valuable or that I really needed right away. I did ship water once and had no problems. Just the mail and smaller packages that got lost in the shuffle.
what is the closest room, to the main building by a pool, top floor?
So, I just called to see what room requests had been attached to our reservation and they surprisingly told me that there were none (I'd called last week about to make our request). I requested Bldg 3 or 4 lakeside today, but I made a mistake and wanted to change Bldg 3 to Bldg 5. When I called back to try to do so, the girl told me she couldn't do it and just added Bldg 5 on to the request. Have any of you had a similar experience? Can they really not change a request? (We'd rather not be in Bldg 3 and that's the first one on the list now, you know?)
I also thought I'd check with you guys on this, but I requested 3 or 4 based on the info on the first page of this thread regarding the viewing of Illuminations. (We wanted to be in the 60's section in addition to being able to see some of Illuminations.) It says that Bldgs 3 & 4 are in the 60's section, but the map shows that the 60's section is Bldgs 4 & 5. Isn't that right? I'd decided previously that we'd particularly like to be in Bldg 5, but I didn't double check my info before calling...oops!!![]()
LOL I don't think the person meant "extra big" towels, but rather extra "big towels." The bath towels.
We had no problem getting extras on request (just one time) and by the end of our stay they were leaving us piles of extras every day. I don't know why, as it was december and we only swam twice. Maybe it was the $5 left on the sink. Who knows? They were also leaving extra soaps and shampoo, which was awesome. They're so cute!
For those of you who arrive late-do you inform Pop. I'm not getting to Pop until 1 am or so, should I notify them of that?
For those of you who arrive late-do you inform Pop. I'm not getting to Pop until 1 am or so, should I notify them of that?
For those of you who arrive late-do you inform Pop. I'm not getting to Pop until 1 am or so, should I notify them of that?
We didn't arrive until 1 AM. I called that morning before our flight and just told them. She pulled up our reservation and put a note on it. Don't know if this had anything to do with it or not but we were upgraded to preferred when we arrived.
Does anyone know the current price on the half gallons of milk that they sell? I just wanted to see if anyone has been there in the past month & noticed the prices. Thanks!![]()
Woo hoo! Box arrived this morning on schedule! Now all we need to do is arrive tomorrow!!
Have a great trip. Post pics when you get back.Woo hoo! Box arrived this morning on schedule! Now all we need to do is arrive tomorrow!!