What a nasty, nasty cm. There is no excuse for that behavior. Its a good thing the bad cms out balance the bad ones.
It's rare to see something like that. I think that's why incidents like that stick out more. Perhaps we come to expect the excellent customer to the point of taking it for granted? I make it a point not to take it for granted. We had excellent customer service today at the CP!!
So it has taken a couple of days, but I have finally found my way over here and caught up. Loving all the Star Wars stuff. I really can't wait until next year when SWW comes back.
Welcome!! So you have decided to do SWW even if Liam isn't with you? That's awesome. I hope your week coincide with SWW!!
I have always thought of visiting during star wars weekends... is it worth the crowds, or is it better to go end of january when the parks are dead?
Welcome!! SWW are awesome! The day we did the Carbon Freeze Me was a Thursday. The park was not crowded, it was perfect for attractions. SWW are definately crowded.
I love Disney in the winter!! January around New Year's Day week, will be crowded! Martin Luther King weekend will also be crowded since most schools have off. The other part of January are great! The parks close early, but the crowds are not there.
Packing is a whole different ball game in May vs January. In May you know it will be hot, so there is less to pack. In January, you never know if it will be cold or hot, so packing clothes to layer is key, which means more clothing in the suitcase. (Especially with the temp difference from day to night, a jacket or sweater is usually a must at night. Sometimes it's a winter coat needed at night.)
Thank you!!
How rude of that CM !!!I work with many who have autism so I do understand ,1 I work with regularly is obsessed with the silky lining of coats , he takes anyones and just feels it which of course causes a huge uproar from the owner of the coat !! We have purchased him some material od the same nature that he picked out and are trying to see if this will help!!!
Today we saw Donald at the MK, Anakin was quick to tell us that Donald did not feel the same.
Sounds like interesting work! I hope the material will help!
So sorry that you started off with a rough day, but glad that the temp cooled down and everything worked out great! Very sorry that you had to witness a very un-Disney CM. I hope the CM was reported for such ill behaviour! Even if it wasn't customary to sell the buckets alone, the GUEST should NEVER be reprimanded for not knowing the rules. And if another CM needed to be reprimanded, it should always be done out of the guest's eyes/ears.

I hope I don't encounter this CM ... I'm not sure I could hold my tongue.
What was interesting was while I was deciding what to order, the guy who rang us up told me the price of the R2D2 with the snack vs the price of just the snack. He also told me that you can buy the R2D2 alone. I ended up getting pizza instead of the snack pack and no R2D2.
I did say something to the guy who was on the cash register. I mentioned that he did tell us you could buy it all separate.
I'm not sure that the guest fully understood what was going on around her. She spoke with a thick accent and just smiled and nodded when they spoke to her.
I'm very shy and non-confrontational .. but I might have had a few (not so nice) words for that CM if I had her talk to ME that way. Having been in customer service for many years .. it drives me batty when someone in that position is rude to me.
I can't wait to see how Anakins carbon freeze turns out !!
Jayden doesn't tolerate the heat very well either.
I can't wait either! How did Jayden do when you all were here?