Thanks to everyone for the birthday wishes! One of my resolutions for 2009 is to post a little more on the Dis.
So here's how it went today. We arrived around 9:30 am today and headed over to the EPCOT front gates. As we got there, we saw a "Will Call" sign pointing to the left. We then headed over to two ticket booths that were clearly marked "Will Call". Each one had about 3-4 people in line. As we got to the window, I handed my printed page with the barcode, my drivers license, and my annual pass (since we both live here, getting a free day was pointless). I think that the fact that I had everything ready and I knew exactly what I wanted threw the cast member, since it appeared that she had her spiel ready to go. I was handed a "Birthday Fun Card", which is clearly marked, so you can't try to use it at food locations. As we were leaving, the cast member started to go into her spiel about being able to add extra days to my pass (she had forgotten that I got the Birthday Fun Card). When she realized her mistake, she profusely apologized, saying that this was their second day.
As far as redeeming the card, that was a piece of cake. We headed over to Mouse Gear as we were leaving, and I was surprised to learn that the sale that they have had over the Holidays (selected items 40-50% off) was still going on. So I was able to get a beach towel, and a t-shirt at 40% off, along with a polo shirt and a dessert cook book at regular price. Overall, with tax, I only paid $15.
So, long story short, Disney seemed to have their act together. I still a little peeved that you couldn't use it for food purchases, but, whatever. $75 of Disney swag on their dime isn't all that bad.
And I got to keep the Birthday Fun Card!! Woo Hoo!