The Downfall of DAS and the rise of Fastpass+.... coincidence?

[justadreamaway77]

Is it me or does anyone else find it interesting that Disney chased out the majority of DAS pass users and then instituted a guaranteed 3 Fastpasses to Genie+ buyers starting July 24th?

 

[gap2368]

I think the new way will be more user friendly for one thing

 

[dreamer17555]

I think they knew they needed less people in the LLs to have enough spaces to pull this off…

However I can see this working better for some families. I know FP+ worked better for my disabled son because I could schedule times that were best for him

 

[justadreamaway77]

I think they knew they needed less people in the LLs to have enough spaces to pull this off…

However I can see this working better for some families. I know FP+ worked better for my disabled son because I could schedule times that were best for him

This is exactly what I was thinking....empty out the LL and give more to those that will pay for it

 

[jennab]

I mean in the past they had free FPs so what’s the difference? They had probably all those DAS users plus everyone else who used FP. Their new LL sounds better than G+. I’d rather pre book than have to get up every day at 7am and watch the clock to rebook a new G+ every 2hrs…

 

[HyperspaceMountainPilot]

This is exactly what I was thinking....empty out the LL and give more to those that will pay for it

Another way of phrasing this is “providing superior free DAS LL access only to the people who truly need it and allowing everybody else narrower accommodations that will allow them to ride with their party but doesn’t allow 5 able bodied people to get free LL access they don’t need for every one person who does need it— now the people who want group access to skip the line can pay for it and actually have LL capacity available to book, and all parties who need or pay for LLs will actually, reliably be able to board the ride less than 20 minutes after entering the LL.”

 

[Grim Grinning Ghostie]

I hated FP+. It confused and stressed me. I'm especially happy that I was approved for DAS under the new rules and can just get to rides when I get to them.

I am confused about how the new ILL multipass works. Why do I have to pay for a pass that allows for 2 ILL entries when Epcot only has Guardians on ILL? Can I use it to ride Guardians twice?

 

[jennab]

I hated FP+. It confused and stressed me. I'm especially happy that I was approved for DAS under the new rules and can just get to rides when I get to them.

I am confused about how the new ILL multipass works. Why do I have to pay for a pass that allows for 2 ILL entries when Epcot only has Guardians on ILL? Can I use it to ride Guardians twice?

No the ILL is remaining the same. Purchase those rides if you want (up to 2). The multi pass is going to be like FP+ (but paid). They are 2 separate things.

 

[Grim Grinning Ghostie]

No the ILL is remaining the same. Purchase those rides if you want (up to 2). The multi pass is going to be like FP+ (but paid). They are 2 separate things.

Thanks for the explanation. Not sure why the whole thing is so confusing to me, as I don't feel myself to be stupid, but it definitely is. I appreciate you taking the time to clarify the new policy.

 

[Genie+]

No doubt DAS and Genie+ changes are related. The timing does not look like coincidence. Improving many flaws of Genie+ couldn’t happen without first addressing high DAS usage.

What broke DAS in the end was the lack of limit for whom it was intended and how much it could be used. People have all sorts of issues in life. The all encompassing nature of DAS made it hard to distinguish where the cutoff for help was. The disparity between DAS and Genie+ just kept pushing more people into DAS and out of Genie+ and standby. The amount of reliance and expectations placed on DAS overwhelmed operations.

DAS became self-defeating. If uptake is only ever increasing, a point comes where it stops helping those who have it. I don’t think the only detriment was to selling Genie+. It came at the detriment of functionality to that product, to standby, and even some of its own users. How much negative impact to other groups is allowable before it’s OK to make changes. I think that time arrived.

 

[sunburnin]

Thanks for the explanation. Not sure why the whole thing is so confusing to me, as I don't feel myself to be stupid, but it definitely is. I appreciate you taking the time to clarify the new policy.

Disney and its acronyms can get confusing. For all its creativity, it can overcomplicate names.

We can purchase the Multi-Pass package, OR some Single Passes, OR both. Prices for each will vary by park and day based on crowd levels.

 

[Angel Ariel]

And LLs just became even more inaccessible for our family. Truly glad that pre booking days in advance works well for some, but even the free DAS pre books rarely worked for us. FP+ was a stressful mess.

I'm that DD still qualifies for DAS with her developmental disability.

 

[jimmymc]

No. I do think the introduction of Genie+ led to a lot more people applying for DAS, since in the past their three Fastpass+ reservations were enough each day. They don't need to add additional Lightning Lane times to transition from Genie+ to the new pass.

 

[mistysue]

The two are probably related, but to say they kicked people off DAS to make money is ignoring the glaring issues that were cropping up.
You can't have a significant portion of the park guaranteed DAS access to every ride. It makes the park inaccessible to not only those using DAS (because the lines were so overloaded) but pushing people through the LL/DAS line caused the park to become inaccessible to those in the standby line. Then more people needed DAS. So the lines become worse, and more people need it... it's hard to picture people couldn't see this coming in some sense.

Then, among the biggest things people are saying about being kicked out of DAS is they need a way to plan, like FP+ used to be. So they put out a revised FP+.

 

[Angel Ariel]

Then, among the biggest things people are saying about being kicked out of DAS is they need a way to plan, like FP+ used to be. So they put out a revised FP+.

I don't for one second think that they changed genie+ back to essentially FP+ but now paid in response to feedback about the DAS changes. I agree there were its own reasons that DAS needed to be changed, but returning to prebooks for Lightning Lane MultiPass (LLMP) was absolutely part of the plan before DAS changes were announced.

 

[mistysue]

I don't for one second think that they changed genie+ back to essentially FP+ but now paid in response to feedback about the DAS changes. I agree there were its own reasons that DAS needed to be changed, but returning to prebooks for Lightning Lane MultiPass (LLMP) was absolutely part of the plan before DAS changes were announced.

I wouldn't say exclusively due to feedback, that would be silly. But this is literally why people have been saying they needed DAS in the first place, since long before they tightened up on it. So it is certainly not completely unrelated.

 

[lanejudy]

I don't for one second think that they changed genie+ back to essentially FP+ but now paid in response to feedback about the DAS changes. I agree there were its own reasons that DAS needed to be changed, but returning to prebooks for Lightning Lane MultiPass (LLMP) was absolutely part of the plan before DAS changes were announced.

I agree they didn't do the Genie+ revamp just in the past month. Things like this take some time. But I don't doubt that part of the reason for changing is feedback from guests who really wanted/needed that ability to plan some rides in advance. There's no doubt one of the big impacts to DAS was the elimination of FP+ and a lot of folks have mentioned that they never requested DAS until FP+ disappeared because they were able to manage their needs with the pre-booked attractions. Does it work for everyone? No. But for many it may relieve some of the concern about losing DAS access. Yes, it's a paid service now, but everyone has to pay to pre-book (no more free prebooks with DAS).

 

[sunburnin]

I wouldn't say exclusively due to feedback, that would be silly. But this is literally why people have been saying they needed DAS in the first place, since long before they tightened up on it. So it is certainly not completely unrelated.

Yes, all these changes take time to plan and were coordinated in an overhaul of the entire line queue process. It would have been a project spanning several months before making the first change to DAS, and now the LL updates.

 

[Evita_W]

I think the new way will be more user friendly for one thing

Odd, I feel the exact opposite, I think Lightning Lane should be strictly first come, first served after scanning to enter the gate, prescheduling does not work for DH’s needs nor really for mine as we learned with the prescheduled DAS times.

 

[fairy8i8]

Yes, it's a paid service now, but everyone has to pay to pre-book (no more free prebooks with DAS).

Hope the new system works for people! I think a lot of people didn't like having to get up at 7am on vacation. It's great that Disney provides DAS for free, but I don't think we need to expect Disney to accommodate all of our needs for free. I have to plan very expensive scooter rentals into my trip, and that's way more than a paid Lightning Lane service!