The Disney Resort Room Trap to Watch Out For

[JJZMgailey]

When planning a Disney vacation these days, the details matter more than ever. It’s a whole new world of planning, and yet, even the most organized Disney guest can fall into a frustrating trap: the great bedding gamble.

Head over to this article over on wdwinfo.com to read about Zoë's experiences with bed configurations so you can try to avoid the issue... if you can!

https://www.wdwinfo.com/walt-disney...the-disney-resort-room-trap-to-watch-out-for/

 

[Dug720]

I worked at a convention hotel and we constantly had to explain - when people got their mailed confirmation which stated the number of beds was not guaranteed and called crashing out over it - that yes, we had them down for 2 queen beds, but since we did not have ONLY rooms with 2 queen beds, we could not 100% guarantee that if there were less than 3 people in the room.

It's pretty standard - if you book for less people than the room's capacity, you could be moved into one that has a capacity more balanced for your number - particularly if rooms have to be taken out of service. In the 5th sleeper example, odds are pretty high that they had to take 1 or more 5th sleepers out of operation for whatever reason and they had to ensure that all of those first went to parties of 5.

 

[hardcorestitch]

When planning a Disney vacation these days, the details matter more than ever. It’s a whole new world of planning, and yet, even the most organized Disney guest can fall into a frustrating trap: the great bedding gamble.

Head over to this article over on wdwinfo.com to read about Zoë's experiences with bed configurations so you can try to avoid the issue... if you can!

https://www.wdwinfo.com/walt-disney...the-disney-resort-room-trap-to-watch-out-for/

This is why we were all stressed the importance of READING the details to a T... there are literal Hidden Mickeys that will haunt you by the time you get into the room!

 

[fla4fun]

I haven’t had this issue at Disney as my traveling party has been either one or three people. One can sleep on one bed regardless of how many there are in the room, and so far they haven’t made the three of us squish up into a king.

 

[Dug720]

I haven’t had this issue at Disney as my traveling party has been either one or three people. One can sleep on one bed regardless of how many there are in the room, and so far they haven’t made the three of us squish up into a king.

I don't think they could do that unless the third was under 3.

 

[fla4fun]

I don't think they could do that unless the third was under 3.

No, all of us are more than old enough to be considered adults, although if they did squish us together in a king bed, we might start acting like children . . .

 

[Dug720]

No, all of us are more than old enough to be considered adults, although if they did squish us together in a king bed, we might start acting like children . . .

Even at the hotel I worked at, a party of 3 adults would never be put in a King room. The capacity for those is 2 adults. I'd be shocked if it's zoned for 3 adults at Disney.

 

[Mle8308]

I have worked at many 4-5 star hotels in my career (including a few Disney resorts) and we would occasionally have to move parties of 2 into a king room, even if not reserved. It was usually due to an overbooking situation by a central reservations office. At Disney, if we knew we were short double/two bed rooms, we would start looking early in the day to offer parties of 2 to move to a king room and offer something in return, like a room credit they could spend for dinner or breakfast. Most of the time we were successful, you just had to be proactive. Sometimes at Disney parties of two didn't book the king category because it is generally more expensive, so it could be considered an upgrade to some. It does happen. To potentially avoid this, what I recommend doing, is to book a room for 4 people, 2 adults and 2 kids (even if there are no kids, as long as it is a room only reservation and the hotel doesn't charge extra for kids under a certain age). Then when you check in and confirm it's a room with 2 beds, advise the FD person that the kids did not come so they can be removed from the reservation (so the hotel has an accurate number of guests in the room in case of emergencies). It's not foolproof, but it tends to work!

 

[fla4fun]

I have worked at many 4-5 star hotels in my career (including a few Disney resorts) and we would occasionally have to move parties of 2 into a king room, even if not reserved. It was usually due to an overbooking situation by a central reservations office. At Disney, if we knew we were short double/two bed rooms, we would start looking early in the day to offer parties of 2 to move to a king room and offer something in return, like a room credit they could spend for dinner or breakfast. Most of the time we were successful, you just had to be proactive. Sometimes at Disney parties of two didn't book the king category because it is generally more expensive, so it could be considered an upgrade to some. It does happen. To potentially avoid this, what I recommend doing, is to book a room for 4 people, 2 adults and 2 kids (even if there are no kids, as long as it is a room only reservation and the hotel doesn't charge extra for kids under a certain age). Then when you check in and confirm it's a room with 2 beds, advise the FD person that the kids did not come so they can be removed from the reservation (so the hotel has an accurate number of guests in the room in case of emergencies). It's not foolproof, but it tends to work!

Sounds like the Disney ADR hoops we have to jump through occasionally as parties of one or two . . .

 

[katyjeka]

We've been lucky as we've never been moved, only upgraded at WDW.

 

[leebee]

I was so annoyed last summer when we stayed at the POLY of all places. As two unrelated adults, we booked a 2Q room. Instead we ended up with 1K and a sofa bed, so at Poly prices, I slept on the damned sofa bed for 3 nights. SO ANNOYING. There are REASONS people book for a certain # of beds, and of course Disney wasn't amenable to changes. SO pissed off.

 

[fla4fun]

I was so annoyed last summer when we stayed at the POLY of all places. As two unrelated adults, we booked a 2Q room. Instead we ended up with 1K and a sofa bed, so at Poly prices, I slept on the damned sofa bed for 3 nights. SO ANNOYING. There are REASONS people book for a certain # of beds, and of course Disney wasn't amenable to changes. SO pissed off.

They should at least look at the names on the reservation and move people who are obviously related first. When the names aren’t the same, you don’t know if they are family, friends, coworkers, or what. That could get real awkward real fast. At the very least if you were willing to switch resorts (don’t know if you were) they could have looked for a room with two beds elsewhere to accommodate you. I would have been upset as well.

 

[HopperFan]

It's pretty standard - if you book for less people than the room's capacity, you could be moved into one that has a capacity more balanced for your number - particularly if rooms have to be taken out of service. In the 5th sleeper example, odds are pretty high that they had to take 1 or more 5th sleepers out of operation for whatever reason and they had to ensure that all of those first went to parties of 5.

Did we not get reports from "vlog/blog/pods" that starting in 2026 that they were planning to hold the 5th sleeper rooms for parties of 5 (not babies) only.

I would not be surprised if Disney becomes more strict on capacity to insure more rooms are filled.

They should at least look at the names on the reservation and move people who are obviously related first. When the names aren’t the same, you don’t know if they are family, friends, coworkers, or what. That could get real awkward real fast. At the very least if you were willing to switch resorts (don’t know if you were) they could have looked for a room with two beds elsewhere to accommodate you. I would have been upset as well.

And then there is me, usually just me and an adult son. Same last name. But no we don't want to share a bed.